Phlebotomist

The incumbent must be able to prioritize and use good judgment, Immediate response to telephone requests, and verbal requests. This position requires mental attention and assertiveness at all times. The incumbent will need the ability and willingness to learn new information which is an expectation. The incumbent must have the prolonged ability to cope with high levels of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, concentrate, handle high degree of flexibility, handle multiple priorities in stressful situation, work alone, demonstrate high degree of patience, adapt to shift work, and work in areas that are close and crowded. Incumbent must be able to accept a flexible schedule to meet unit needs.

This position may be exposed to infectious diseases, hazardous or moving equipment and loud noises for a prolonged period of time, frequently work in extremes in temperature or humidity; and, occasional exposure to chemical agents, and dust.

ESSENTIAL FUNCTIONS:

Follows the established policy, processes, and procedures for specimen collection, handling, and processing, and maintaining records of patient results. Successfully performs phlebotomy on a range of patients including, neonates, special needs, and geriatric patients. Specimen processing and preparation including reference laboratory specimen preparation and shipping. Ability to monitor patients for unexpected reactions and responds to emergency situations as required.

Successfully performs phlebotomy on a range of patients including, neonates, special needs, and geriatric patients.

Specimen processing and preparation including reference laboratory specimen preparation and shipping.

Ability to monitor patients for unexpected reactions and responds to emergency situations as required.

Performs basic point of care testing (i.e., influenza testing, pregnancy testing, etc.) under the general supervision of certified testing personnel. Performs and documents Corrective Actions when test systems are not within the laboratory’s established acceptable level of performance.

Adheres to the Quality Control policies and documenting all Quality Control activities when performing point of care test analysis.

Performs proficiency testing for point of care testing and document attestation that proficiency testing samples are tested according to protocol(s); to determine the performance of individual laboratories for specific tests and to monitor laboratories’ continuing performance.

Maintains inventory control to assure adequate supplies and reagents needed for laboratory operation(s).

Actively participates in the maintenance of Laboratory Accreditation by adhering to standards in safety, performance improvement, document control, quality assurance, proficiency, and competency.

Develops and maintains working relationship with the Medical and Nursing staff regarding the processing and collection of specimens.

Participates in Continuing Education by attending daily huddles, attend department meetings and in-services as directed by the Director of Laboratory Services.

Responsible for electronic health records data entry pertinent to patient service role.

Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.

Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)

Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction.

Responsible for reporting any safety-related incident in a timely fashion through the QSTATIM tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

Interacting with others using a variety of communication tools

Participate in hand off communications with colleagues on a daily basis and laboratory leadership team

Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction).

Participates in the mentoring and education of colleagues and students.

Performs other job-related duties as assignedincluding clerical duties.