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Phlebotomist Representative I - Hospital

Quest Diagnostics
Royal Oak, USA
Part-time
Mid
Onsite
Discovered Today

Full Job Posting

Qualifications

  • Required Work Experience:
  • Demonstrate proficient phlebotomy skills to include pediatric, geriatric, and capillary collections.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
  • Preferred Work Experience:
  • One year of phlebotomy experience preferred.
  • Customer service and healthcare experience preferred.
  • Keyboard/data entry experience.
  • Depending on site operations and model, Hospital Phlebotomists may also support pre-analytical laboratory functions
  • Physical and Mental Requirements:
  • Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
  • Must be able to sit, stand, and walk for long periods of time; requires long hours of eye-hand coordination.
  • Must be able to use stairs and/or elevators to move between floors as required by the job.
  • Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
  • Position may require travel.
  • Extensive use of phone and PC.
  • Fine dexterity with hands/steadiness.
  • Positional Coordination (balancing, bending/kneeling, pushing/pulling, reaching/twisting).
  • Knowledge:
  • Committed to all applicable Quest Diagnostics & Hospital System policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
  • Ability to communicate clearly and effectively in English, both verbally and in writing.
  • Skills:
  • Ability to provide quality, error free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Must demonstrate superior customer focus; engaging in positive interactions; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
  • Work Environment:
  • Hospital environment.
  • Patient Temperament / Exposure to graphic traumas
  • English required
  • Education:
  • High School Diploma or Equivalent. (Required)
  • Preferred Technical Training or Professional Licensing:
  • Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)

Responsibilities

  • Perform venipuncture and capillary blood collection on patients of all age groups.
  • Accurately label and process specimens according to laboratory protocol.
  • Maintain cleanliness and organization of phlebotomy carts and work areas.
  • Administer oral solutions according to established training, such as Glucola.
  • Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
  • Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
  • Observe infection control and safety protocols at all times.
  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
  • Responsible for completing all data entry requirements, where applicable, accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
  • Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
  • Complete training courses and keep up to date with the latest phlebotomy techniques.
  • Communicate effectively with patients, nursing staff, and lab personnel.
  • Participate in special projects and teams.
  • Rotate through inpatient, outpatient, physicians’ offices, and ED settings as scheduled.
  • Assist with training new staff or students as needed.
  • Stay up to date on company communications.
  • Performs additional duties and responsibilities as needed.

Preferred Qualifications

  • One year of phlebotomy experience preferred.
  • Customer service and healthcare experience preferred.
  • Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)

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