Pharmacy Assistant
Role Overview
Supports pharmacy operations, medication dispensing processes, inventory, customer service, and administrative tasks under a qualified pharmacist's supervision.
Handles pharmaceutical products accurately and supports safe, hygienic operations and a professional customer experience.
Key Skills for This Role
Full Job Posting
Role overview
Supports pharmacy operations, medication dispensing processes, inventory, customer service, and administrative tasks under a qualified pharmacist's supervision.
Handles pharmaceutical products accurately and supports safe, hygienic operations and a professional customer experience.
Key responsibilities
- Assist pharmacists with daily operations and medication dispensing procedures under supervision.
- Receive, organize, label, store, and replenish pharmaceutical products and medical supplies.
- Assist customers with product inquiries and refer medication-related questions to the pharmacist.
- Maintain inventory records, monitor stock, and identify expired, damaged, or low-stock items.
- Support purchasing, replenishment, and supplier coordination; ensure appropriate product storage.
- Process sales and payments using pharmacy point-of-sale systems.
- Maintain pharmacy cleanliness, organization, and hygiene.
- Assist with prescription processing, documentation, and records as permitted by applicable requirements and procedures.
- Protect customer confidentiality; support promotional activities, displays, and service initiatives.
- Follow pharmacy policies, medication safety procedures, and quality standards.
Requirements
- High school diploma or equivalent; a Pharmacy Assistance certificate or diploma or related qualification is advantageous.
- Previous experience in pharmacy, healthcare, retail, or customer service is preferred.
- Basic knowledge of pharmaceutical products, medical supplies, and inventory management is advantageous.
- Strong attention to detail, accuracy, communication, customer service, and interpersonal skills.
- Basic computer skills and familiarity with point-of-sale or inventory systems.
- Ability to follow instructions, maintain confidentiality, and work effectively within a team.
- Responsible, organized, service-oriented, and willing to learn.
- Proficiency in English; additional languages are advantageous.
- Willingness to work shifts, weekends, and public holidays as required.
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