Personal Trainer

Overview

Location: Doha, State of Qatar

Job Description

• Primary Purpose of the Position
• The Personal Trainer will be responsible for all sessions directed to him / her through the app and will fully comply and execute the requests forwarded by the system.
• Reporting to the Head of Trainers located in Doha, the personal trainer will train all the clients assigned to them to the best of their knowledge, and ensure they receive a positive outcome and book additional sessions/packages.
• Personal trainer will be responsible for the wellbeing of every client and will ensure they enjoy and benefit from every session
• .**Responsibilities**
• Complete agreed number of sessions per month with clients assigned to the Personal Trainer by the company
• Manage and maintain trainer app, from booking to cancellations to rescheduling and ensuring that all sessions conducted are reflected in the log
• Report immediately to Head of Trainers on any cancellation or postponing of sessions, or client delays
• Prepare all client session workouts in advance
• Connect with every client ahead of the session and manage expectations for location / timing.
• Provide clients with best in class workout
• Ensure tracking and monitoring of client objectives, needs and fitness goals
• Schedule measurement and feedback sessions as needed based on the clients’ objectives
• Ensure timely follow up of package renewal and collection of package payments (if required)
• Support the marketing team by creating relevant pieces of content (e.g.: weekly workout video, how to videos etc.)
• Attend weekly meetings at the office as per the request of the Head of Trainers
• Complete weekly reporting and updates for the management team.
• Keep timely weekly records of client information on Enhance’s system
• Return to office after finishing all daily sessions and report daily outcome to head of trainers

Expected Behavior

• The Personal Trainer will need behave in a manner reflective of the company’s standards.
• Primarily:
• Adhere to company timings
• Take responsibility of gear provided by the company and be accountable for any damages that occur
• Arrive on time to any session booked wearing full uniformed outfits provided by Enhance
• Be presentable and courteous always
• Train the client to the best of their capacity maintaining a professional attitude
• Not initiate or engage in “personal conversations” with the clients, unless the client insists on doing so; if this occurs, the personal trainer needs to inform the head of trainers about such incidents
• Anticipate client needs and seek opportunities to exceed his/her expectations
• Listen to your clients and be attentive to their needs always. Never interrupt if the client is speaking
• In the event of a client complaint, listen carefully, apologize sincerely, without blaming others or the circumstances.
• Be knowledgeable about the Enhance brand and training
• Never smoke, chew gum or consume food and beverage in the presence of clients.

Candidate Requirements

• **All candidates who apply must have valid Qatar driver’s license.**

Language

• English // Written and Spoken
• Arabic is a plus

Degree

• BA or MA in Sport and Physical Education

• REPs Level 3

• SIFA certificate
• Contract length: 24 months

Job Type: Full-time