Personal Support Worker

Role overview

Resident care and restorative support

• Assist with personal care and activities of daily living according to each resident’s plan of care.
• Encourage independence and self-determination using cues, time, and adaptive supports.
• Support bathing preferences and restorative-care goals, including safe mobility.
• Carry out care interventions related to falls, skin and wound prevention, continence, comfort, palliative support, and expression of needs.
• Use appropriate approaches to identify triggers, reduce escalation, and support least-restraint care.
• Assist with meals, snacks, nourishment, and feeding while following applicable swallowing and texture directions.

Safety, communication, and documentation

• Document care and observations accurately at the point of care in the electronic record, including ADLs, mobility, continence, nutrition, mood, pain cues, and safety risks.
• Monitor residents and promptly report changes in condition or well-being to the Clinical Care Lead.
• Protect residents from harm, report suspected abuse or neglect, and follow incident and complaint processes.
• Follow infection-control precautions, safe-work procedures, emergency procedures, and outbreak measures; participate in required training and drills.
• Maintain clean, accessible personal-care items and a safe care environment.

Qualifications

• A PSW certificate from a qualifying program of at least 600 hours is required.
• An RN/RPN or an enrolled RN/RPN student may qualify if the Director of Care considers their skills and knowledge adequate for the duties.
• HSCPOA registration is preferred.
• Experience with person-centered care, strong interpersonal skills, and effective oral and written communication are required.
• Long-term care or related experience and understanding of dementia care and teamwork are listed as qualifications.
• GPA training or willingness to complete it within a defined timeframe is requested; interRAI LTCF awareness is described.
• PointClickCare experience is requested; experience with other electronic documentation systems and ability to learn new technology are also noted.
• Candidates must meet physical demands, follow safe-care and infection-control practices, and reliably work the required shift rotation.
• A current Vulnerable Sector Check or willingness to obtain one, required TB testing or chest X-ray results, proof of required vaccines, and two supervisory references are required.
• Additional languages and knowledge of long-term care outbreak measures are assets.

Wage

• Starting wage is $25.57 per hour.

Benefits and development

• The employer lists employee benefits and perks, an Employee and Family Assistance Program, and support for personal and professional growth.