Performance & Insight Analyst

About the role

Performance analysis and insight

• Develop performance indicators and reporting, providing timely, accurate analysis and insight from financial and non-financial data.
• Produce statistical analysis, reports and narrative to drive performance improvement and inform strategic and operational decisions.
• Proactively collate and present insight to colleagues at all levels.

Data and partnership working

• Check data, produce exception reports, identify data issues and carry out regular reconciliations and reviews.
• Maintain high standards of data quality and accuracy to provide assurance for decision-making.
• Connect performance analysis with other teams, promote data use and develop reporting around customer, property and support services.
• Use data to influence colleagues and inform improvement activity; collaborate to ensure reporting meets changing business needs.

External analysis

• Produce external data and complete regulatory returns as needed.
• Compile, review and analyse benchmarking information and research approaches to insight.

Essential experience and skills

• Experience presenting data through dashboards and reporting frameworks to inform performance improvement.
• Advanced analytical skills, problem-solving ability, and experience interpreting data to support customer and business decisions.
• Experience communicating analysis to colleagues at all levels and developing data and performance services or improving systems.
• Experience working to deadlines and targets; Microsoft Office skills up to intermediate level.
• A-Level standard or equivalent qualification.

Desirable experience

• Project management and proactively leading areas of work are desirable.
• Experience with Qlik or a similar business intelligence tool is desirable.
• Qualitative as well as quantitative analysis experience is desirable.
• Understanding of housing legislation, good practice and current issues is desirable.

Salary

• Salary is £43,900 per annum.

Benefits

• Benefits include 32 days’ annual leave plus bank holidays, pension contributions matched up to 10%, a health cash plan, learning support and employee discounts.
• The employer offers flexible working arrangements and family-friendly policies.

About Onward Homes