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Performance Improvement Coach

Augusta Health
Fishersville, USA
Full-time
Entry · 2+ years experience
Onsite
USD 77355.2-118352 yearly / year
Discovered 1 months ago
LeanSix SigmaKey Performance Indicators (KPIs)

Full Job Posting

  • Comprehensive insurance package including medical, dental, and vision coverage.
  • Retirement savings plans and financial wellness support programs.
  • Earned Wage Access Program, allowing eligible team members to access a portion of earned wages before payday.
  • Generous paid time off and flexible scheduling to promote work-life balance.
  • Career development programs including clinical ladders, shared governance, and advancement opportunities.
  • Personalized onboarding with dedicated preceptors and ongoing educational support.
  • Tuition reimbursement and access to onsite childcare.
  • Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy.
  • Competitive pay with shift/weekend differentials.
  • Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets).
  • Adheres to all Augusta Health Policies and Procedures and actively promotes Continuous Improvement and its activities and services to others.
  • Presents, facilitates and leads assigned process improvement events using methods of culture appropriate team building, team energizing, data gathering and analysis, problem solving, project management and state of the art presentation and platform skills.
  • Seeks and evaluates process improvement and Lean Enterprise information, materials, and methods to match specific organizational needs as outlined by management and adapts them to use in the execution of process improvement events.
  • Participates in and coordinates the development of event Charters and scheduling of the events.
  • Works with departmental management to assure appropriate participation and support. Assists in locating and reserving meeting locations and coordinating the delivery of services and materials necessary for a successful event
  • Assists with development of overall Continuous Improvement activities including accomplishments, participation, projected activities, and anticipated needs.
  • Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits.
  • Uses appropriate measurement, analysis, and evaluation methods to accurately identify and document process improvements, tracking and reporting Key Performance Indicators (KPIs).
  • Develops reports of overall Continuous Improvement activities including accomplishments, participation, projected activities, and anticipated needs.
  • Coordinates with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction.
  • Prepares purchase information for departmental management review to identify materials, software and other resources required for effective implementation of Continuous Improvement.
  • Performs all other duties as assigned.
  • Education: Bachelor's degree required and/or equivalent experience.
  • Licensure/Certification: Lean/Six Sigma Green Belt certification in first year.
  • Experience: Two (2) or more years of Lean, Continuous Improvement, or Process Excellence Practitioner.
  • Driver's License: N/A.
  • Eligibility to work in the United States and meet Virginia state employment requirements.
  • Education: Clinical or Healthcare Education.
  • Licensure/Certification: Lean/Six Sigma Green or Black Belt Certification.
  • Experience: Three (3) or more years of continuous improvement, healthcare or related field.
  • Prior experience in a hospital, healthcare system, or related service-oriented environment.
  • Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus.
  • Strong leadership presence.
  • Ability to engage others and lead projects to completion.
  • Organizing and Leading employees.
  • Delegating.
  • Employee development.
  • Motivating others.
  • Communicating effectively.
  • Leading change.
  • Building and mending relationships.
  • Planning and goal setting.
  • Learns from experience.
  • Acts with integrity.
  • Customer/vendor relations.
  • Adaptability.

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