Performance Design Assistant Manager

Jobs at this level are responsible for ensuring effective HR services are provided to the business by participating in the design and supervising the work implementation of various HR projects and organizational development initiatives.

Also, they are responsible for reviewing key operational human resource metrics and undertaking initiatives for improvement.

Participate in recommending changes to Stc’s current organizational structure, as and when required, after careful analysis and research and submits these recommendations to the management for approval.

Assess and analyse the implication of new corporate strategies on the organization structure and recommends improvement initiatives in the organization structure.

Plan and coordinate with sectors and HRBP to assess and control manpower requirements with related BUs and FUs and conduct manpower analysis, validate and discuss issues/revisions with HRBP / team heads and formulates workable solutions.

Facilitate the implementation of the approved annual budget for FTEs, contractor workforce and ensures that no variation nor new allocations are considered unless approved by the management.

Support employees to create smarter goals in alignment with business and company goals.

Support in rollout of complete Performance Management cycle and coordinate for continuous performance feedback throughout the year.

Support in executing all the stages of Goal Setting, Mid-Year, Annual assessment process.

Define, prioritise and measure HR's contribution to business performance as well as monitor and maximise staff effectiveness to business operations.

Ensure accuracy of available data and manages the administration of surveys for analysing Stc’s salary structure, grading methodology, employee engagement, internal customer satisfaction and performance (through 360 degree surveys).

Share responsibility for sustaining and improving business results by ensuring that HR strategies and Change Management plans are translated into concrete actions and tangible results.

Participate in articulating policies and guidelines for various areas of Human Resources including career management, succession planning, leadership development, learning and development, organizational development, performance management, work force planning, change management, job evaluation etc.

Work in close coordination with key stakeholders from the HR Sector to solicit inputs pertaining to specific HR areas of development.

Coordinate across a number of work units within the specified area of work, to ensure efficient work flows and accurate outputs.

Manage projects and initiatives, as may be required by the reporting senior.

Manage collation of data used for various Human Resources processes including high potential information, work force requirements, employee engagement data etc., by coordinating internally with various sectors.

Participate in the design of various end - to - end Human Resources processes, in compliance with established standards.

Participate in defining evaluation methodologies for Human Resources processes such as training, leadership development programs, performance management system etc., in order to measure the return on investment for each initiative.

Conduct research to stay abreast of best practices in order to bring forward ideas for continuous improvement in relevant policy areas.

Manage consolidation of Human Resources material (such as training material, policy and guideline documents, organization structure documents, workforce optimization material, employee engagement reports, benchmark data) and coordinates with the Document Management Department to update the database on a regular basis.

Supervise the payment procedures for all work outsourced to third parties and reports the budget status on a regular basis to immediate senior.

Participate in the preparation and analysis of management reports, highlighting areas of consideration and recommending future actions.

Supervise team members, if needed, to ensure work continuity.

Liaise with other Assistant Managers to build effective working relationships and identify synergies.

Develops and supervises the respective team members, if needed, for undertaking higher responsibilities.

6 - 7 years of experience

in Human Resources and Organizational Development preferably in technology/telecommunication industry.

Advance proficiency in data collection and analysis

Advance proficiency in business acumen

Advance proficiency in end - to - end human resource process design and implementation

Advance proficiency in report writing

Bachelor Degree in HR or Business Administration

Professional certificate in Talent Management, stc Academy, Organization Design/Development, Total Rewards, Policies & Procedures, HRBP, Change Management from recognized and/or professional body.