Performance Analyst

Role overview

Responsibilities

• Evaluate program data against WIOA indicators, including employment, credential attainment, and measurable skills gains.
• Maintain performance dashboards, trackers, and reports for internal and external audiences.
• Monitor accuracy, timeliness, and completeness of outcome data entered in WorkInTexas.
• Track benchmarks and identify performance gaps, risks, and corrective actions.
• Provide technical assistance on data entry, case documentation, outcome measures, and performance expectations.
• Support preparation for board, state, and federal monitoring visits, audits, and reporting deadlines.

Qualifications

• At least three years of data analysis and report production experience.
• Experience training others on policies and procedures; strong accuracy and communication skills.
• Advanced Microsoft Excel, Word, and PowerPoint skills.
• Bachelor’s degree required.

Workplace and physical requirements

• Work is primarily in a defined office environment with specified hours; flexible hours, including overtime, may be required.
• Work involves extensive standing, sitting, computer, phone, and deskwork; some kneeling and lifting up to 50 pounds are required.
• The role interacts one-on-one and in groups with people from diverse backgrounds.