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cornerstone

Performance Analyst (Capital Delivery)

United Utilities
GBR
Full Time, Part Time
Entry
Hybrid
GBP 34890-34890 yearly / year
Discovered 3 weeks ago

Full Job Posting

What You'll Be Doing

Maintain databases, spreadsheets andmanagement informations ystems.

Produce performance reports, scorecards, charts and RAG reports.

Develop reports and provide adhoc analysis.

Lead statutory and regulatory reporting, ensuring GSS compliance.

Investigate and report GSS failures.

Manage the Planned ShutOff process and associated obligations.

Support reporting, customer insight and operational

Analyse trends and identify performance improvements.

Collaborate with stakeholders to improve processes and customer outcomes.

What You'll Bring

Good communication skills and strong analytical skills with the ability to analyse data and spot trends and changes

Good working knowledge of Microsoft systems

Work under supervision with responsibility for ensuring the work is reliable and accurate

Understanding of the Customer Measure of Experience and Capital Delivery construction methods

Experience of working in a busy work environment

Understanding of UU Customer Systems including INS

Qualifications

  • Desirable Qualifications
  • GCSE level Grade C or equivalent in Maths

What We Offer

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

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