People & Workplace Coordinator (12 Month Contract)
Role Overview
Supports day-to-day People administration and smooth HQ workplace operations, reporting to the Director, People Operations.
Required in-office days are Monday, Tuesday, and Wednesday; the role is in-office 3–4 days per week.
Key Skills for This Role
Full Job Posting
Role overview
Supports day-to-day People administration and smooth HQ workplace operations, reporting to the Director, People Operations.
Required in-office days are Monday, Tuesday, and Wednesday; the role is in-office 3–4 days per week.
People operations and employee support
- Responds to Tier 1 employee questions about People processes, policies, benefits, and systems, and routes complex issues to the People Team.
- Coordinates onboarding and offboarding administration, HRIS workflows, documentation, employee letters, lifecycle updates, and employee records.
- Coordinates employee changes and new-hire documentation with Payroll; prepares employment verification and standard employee documents.
- Supports benefits enrolments and communications, reminders, portal troubleshooting, EFAP administration, People News, and People programs.
People systems and compliance
- Tracks required compliance training and maintains work authorization documentation and work permit renewal tracking.
- Administers employee discount access and coordinates employee technology, equipment, workstation, and account setup and removal.
- Identifies opportunities to improve recurring People processes and administrative workflows.
Workplace operations
- Supports day-to-day HQ office needs, welcomes visitors, and coordinates mail, deliveries, office communications, and inquiries.
- Conducts office walkthroughs and coordinates facilities, maintenance, security, and operational needs.
- Administers building access and security fobs; maintains relationships with building management, facilities vendors, and workplace service partners.
- Manages office inventory and orders or restocks supplies, equipment, snacks, and kitchen amenities.
- Partners with the Employee Experience Specialist and People Team on employee programs and workplace improvements.
About you
- 1–3 years of experience in People or HR administration, workplace or office operations, or a similar employee- or customer-facing role.
- Strong organization, attention to detail, and ability to manage multiple priorities, deadlines, and recurring processes.
- Warm, responsive, service-oriented employee support; proactive approach to identifying needs.
- Sound judgment and care when handling sensitive employee information.
- Comfortable learning systems and technology and improving recurring processes.
Compensation
- The role lists an annual salary starting at CAD 55,000–65,000.
- The description also references an expected hourly rate, creating a compensation cadence inconsistency.
Benefits information
- Benefits described apply to permanent full-time employees and include health and dental coverage, mental health support, parental leave top-up, RRSP matching, and a product discount.
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