People Services Administrator

WHAT YOU WILL DO:

• Coordinate onboarding and orientation processes for new hires, ensuring positive employee experience and timely completion of required documentation.
• Serve as the first point of contact for employees, visitors, vendors, contractors, and applicants entering the facility, providing professional assistance and directing inquiries as appropriate.
• Maintain and update Human Resources Information Systems (HRIS) with accurate employee information, employment status changes, compensation updates, organizational data, and other employee records.
• Assist with benefits administration, open enrollment activities, employee benefit inquiries, and related documentation.
• Maintain compliance-related records and documentation, including I-9s, leave administration records, personnel files, and other regulatory requirements.
• Provide administrative support for employee relations matters, including investigations, documentation preparation, corrective actions, and progressive discipline processes.
• Support grievance tracking, labor relations activities, and administration of Collective Bargaining Agreement (CBA) provisions as directed.
• Assist with recruitment activities, including interview scheduling, candidate coordination, reference checks, candidate communications, and hiring logistics.
• Maintain employee badge inventory and issuance records, ensuring badge logs remain accurate and up to date. Coordinate the ordering of badges and related supplies as needed.
• Manage and maintain the site's postage machine, including supply monitoring, vendor coordination, and operational support.
• Prepare, update, analyze, and distribute recurring and ad hoc reports, metrics, and workforce data for Human Resources and plant leadership.
• Coordinate and distribute daily communications, safety notifications, and general plant updates to Cell Leaders and operational leadership through Toolbox Talks and other communication channels.
• Serve as the Human Resources representative on the Company's Social Committee, assisting with the planning, coordination, and execution of employee engagement activities, events, recognition programs, and plant-wide initiatives.
• Assist with maintaining employee records, filing systems, and internal controls to ensure personnel files are accurate, complete, up to date, and maintained in accordance with company policies and regulatory requirements.
• Contribute to the continuous improvement of HR systems, processes, procedures, reporting tools, and administrative controls.
• Provide exceptional customer service and administrative support to employees, supervisors, managers, union representatives, vendors, contractors, and external stakeholders while maintaining professionalism and confidentiality.
• Perform other duties, special projects, and administrative responsibilities as assigned in support of Human Resources and plant operations.
• WHAT YOU NEED TO BE SUCCESSFUL:
• 1-3 years of experience in an HR administrative or generalist support role.
• Experience in a manufacturing and/or unionized environment preferred.
• Working knowledge of HRIS and payroll systems.
• Strong proficiency in Microsoft Office.
• Excellent organizational skills and ability to manage multiple priorities.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and exercise sound judgment.
• Effective communication skills with the ability to collaborate across all levels of the organization.
• Self-motivated with the ability to work independently and as part of a team.
• New Flyer is an EEO/AA/Female/Minority/Disabled/Vets Employer. Accommodations are available at all stages of the recruitment process, at the candidate’s request.
• NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.