People Operations Specialist

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

We are seeking a People Operations Specialist to support the People team in delivering best-in-class HR operations, employee experience, and people processes across Nscale. This is a hands-on, operational role that sits at the heart of our People function, ensuring that our people systems, data, and processes run smoothly as we scale rapidly.

You'll be the operational backbone of our People team-managing transactional excellence, maintaining accurate employee data, coordinating key people processes, and enabling seamless employee experiences from onboarding through offboarding. Your work will directly impact how our teams feel supported and how effectively our People leaders can focus on strategy.

Manage day to day employee queries via JIRA for US and globally

Manage core HR transactional processes including onboarding, off-boarding, transfers, and role changes, ensuring accuracy and timeliness

Maintain the HRIS (Human Resource Information System) with high data integrity, ensuring all employee records are complete, current, and compliant

Process employee documentation, employment contracts, and regulatory compliance requirements across multiple jurisdictions

Support the administration of employee benefits programs, policies, and procedures

Coordinate people-related communications and ensure consistent dissemination of HR policies and updates

Create and maintain HR r data to enable key people metrics

Serve as a point of contact for 1 tier employee inquiries regarding HR policies, benefits, and other

Support new employee onboarding, ensuring smooth integration and access to tools and systems

Maintain employee records, confidentiality, and document management in compliance with data protection regulations

Identify and resolve operational bottlenecks that impact employee experience

Ensure all people operations comply with employment law, data protection regulations , and company policies across multiple jurisdictions

Maintain audit trails and documentation for compliance, internal controls, and external audits

Support the development and implementation of HR policies, processes, and systems improvements

Identify automation opportunities to streamline processes and improve operational efficiency

Partner with cross-functional teams (Finance, Legal, Operations) on people-related initiatives

3-5 years of experience in HR operations, people operations, or similar HR coordinator/administrator roles

Experience with HRIS systems and HR data management (Workday knowledge is a plus)

Demonstrated experience managing multiple HR processes in high-growth or fast-paced environments

Familiarity with employment law and compliance across multiple jurisdictions (US is a must, EMEA and APAC are a plus)

Experience supporting equity compensation, payroll, or benefits administration is a plus

Proactive, organized, and detail-oriented

Customer-service focused with genuine empathy for employee experience

Adaptable and comfortable operating in a fast-paced, scaling environment with evolving priorities

Self-motivated learner who stays current on HR best practices, compliance requirements, and new tools

Strong team player with a high level of personal accountability and ownership.

Aligned with Nscale values: ownership, transparency, and full-speed collaboration