People Operations Officer

About This Role

Position

People Operations Officer

Profile

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. With 56,000 employees in 35 countries, we c onnect customers and beauty brands within the world’s most passionate beauty community . With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

Position Purpose:

As People Operations Officer, you support the People team in ensuring the efficient execution of HR operations processes and systems. You deliver high-quality administrative and operational support across the entire employee lifecycle, ensuring compliance, and enhancing the employee experience.

You will excel and enjoy this role if you are ready to actively handle the following missions:

People Operations and Administration

• Maintain and update employee records and files, ensuring accuracy and confidentiality.
• Prepare, manage and record all employment-related documents. Support the onboarding and offboarding processes, ensuring smooth transitions after entering employee status changes (for e.g. transfers, promotions).

HR Systems

• Enter and update data in Sephora & LVMH HR systems (e.g., HRIS, payroll systems).
• Coordinate with appropriate stakeholders to ensure data replication in all related HRIS systems.
• Generate reports for HR metrics and analysis.

Assist in the enhancement and troubleshooting of HR system tools and processes.

HR Policies & processes

• Identify and suggest improvements to streamline HR operations and increase efficiency.

Collaborate with the People team to implement best practices in HR operations.

Payroll and Benefits

• Contribute to payroll inputs, ensuring accuracy and timeliness.
• Address employee queries related to payroll, benefits, and leave management.

Support benefits administration, such as enrollments, changes, claims.

Employee Support and Engagement

• Act as a first point of contact for employees on HR operational matters.

Address and resolve basic employee queries or escalate complex issues to the People Operations Manager.

Compliance

• Ensure compliance with local labor laws and regulations.

Support audits by preparing necessary documentation and records.

Ad-hoc Projects & Support

Support ad-hoc People Operations projects and initiatives to improve process efficiency, data accuracy, and service delivery, including participation in system testing, tool implementation, and continuous improvement activities.

Do not hesitate to apply if you have:

• You have a bachelor’s degree in Human Resources, Business, or equivalent working experience
• Minimum 5 years of experience in HR in an international organization
• Familiarity with HR systems and software (e.g., HRIS, payroll systems)
• Strong understanding of HR processes and labor laws
• Ability to handle confidential information with integrity
• Ability to manage data with a strong attention to details
• Ability to work closely and successfully with others to deliver results
• Ability to handle multiple assignments/projects simultaneously and meet tight deadlines
• Self-motivated, proactive going beyond the call of duty, and result oriented

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.

SEPHORA MAISON

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.

The House provides a superior selection of quality products and always keeps pace with the latest trends.

The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.

With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.

At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.