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People Operations Manager
Luna Health
San Diego, USA
Full-time
Manager · 5+ years experience
Onsite
Discovered 6 days ago
Full Job Posting
Responsibilities
- Hiring and People Operations
- Recruiting Operations: Post openings, run our pipeline in BambooHR, and keep every search moving. You are the person who knows where all twenty stand without being asked.
- Candidate Experience: Be the front-line contact for every candidate. Scheduling, logistics, and prompt, human follow-up are what decide whether strong people stay in our process. Coordinate on-site panels so candidates meet the team.
- Hiring Manager Support: Help managers write job specs that describe the work honestly, build interview loops that test for it, and keep feedback consistent enough to compare candidates fairly.
- Agency Management: Brief our outside recruiters, hold them to a submission bar, and track which ones deliver. Bring the numbers when it is time to renegotiate or walk away.
- Onboarding and Offboarding: Own both, and treat them as the same opportunity. A new engineer should have a laptop, accounts, a first-week plan, and someone to eat lunch with on day one. A departing one should leave with their work properly handed over and a great experience of having worked at Luna.
- The Office
- Facilities: Keep the office set up, stocked, and in good order. Desks, supplies, equipment, and the tidiness a space this size loses within a week when nobody owns it.
- Vendors: Select and manage our office vendors, including cleaning, coffee, snacks, catering, and building management. Own the office budget.
- Events and Visitors: Run the logistics for team events, all-hands, and the board and investor visits that decide what impression people take away from the office.
- Executive Support
- Ad Hoc Assistance: Travel booking,, and event logistics for the executive team as they come up.
What you bring
- We care more about what you have run than what you have supervised. The strongest candidates have owned both halves of this job at a company our size and know where each one breaks.
- Professional Experience: 5 to 8+ years across HR, recruiting operations, or office management, including a stretch where you owned both at a startup or small company.
- Hiring Volume: You have personally run fifteen or more concurrent searches in a real applicant tracking system, and you can say where a tool stops paying for itself.
- Regulated Industry: Not required. Useful if you have worked somewhere that audits happen and records are expected to hold up.
- Judgment and Skills
- Discretion: You will see compensation, performance conversations, and departures before anyone else does. This one is not negotiable.
- Self-Direction: You are the whole function here. Nobody will hand you a checklist, and the things that go wrong are usually the ones nobody thought to ask about.
- Communication: You write clearly to candidates, to hiring managers, and to vendors, and you tell people bad news early.
- Range: You can go from a compensation conversation to a catering order in the same hour without either one slipping.
About Luna Health
Software & SaaS6 employeesFounded 2023
AI-native clinical operating system for healthcare providers and multi-provider clinics in Latin America and North America.
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