People Operations Manager

Overview

About The Role

• We are seeking an organized and uplifting People Operations Manager to keep our internal operations running smoothly, bringing structure, clarity, and a positive day-to-day rhythm that helps everyone do their best work.
• Our teams are distributed across multiple countries, with Dubai as our main hub, where we’ve just opened our new office — and we’re growing fast with active hiring across functions.
• What you'll be doing
• Own end-to-end People Operations: run and continuously improve core HR processes (e.g. onboarding, offboarding, visa coordination, benefits administration), ensuring a smooth employee experience and operational efficiency.
• Drive operational excellence projects: optimize operational processes by identifying inefficiencies and implementing automation solutions.
• Manage employment documentation: drive contract preparation and lifecycle management with strong attention to detail and compliance.
• Build and maintain internal policies: develop, standardize, and keep policies up to date (e.g., WFH, insurance, leave, expenses), ensuring clarity, consistency, and adoption across the team.
• Run HR systems and data: own HR tooling and data quality (completeness, accuracy, access control, legal compliance), and produce reliable people/ops reporting when needed.
• Manage office operations and vendors: handle key vendor relationships (selection, contract/price negotiations), procurement, and act as day-to-day point of contact for the landlord/office needs.
• Support culture and team effectiveness: drive employee satisfaction initiatives, organize team events/offsites, and support or facilitate workshops to strengthen collaboration and culture.
• What you'll need
• 3+ years of experience in at least two of the following fields: Operations, HR, Office Management (startup or high-growth environment preferred)
• Exceptional organization and attention to detail (documentation, deadlines, stakeholder follow-up, handling sensitive information with discretion).
• Clear, friendly, and professional communication in writing and verbally; able to coordinate across functions and level.
• Proven ability to independently run multiple workstreams in parallel — balancing day-to-day execution with longer-term improvements.
• Confident with HR systems and collaboration and project/documentation tools such as Jira, Confluence (or equivalents).
• Thriving in a fast-changing environment; brings structure without adding bureaucracy; pragmatic and solutions-oriented.
• Fluent in both Russian and English
• Nice to have
• Comfortable with building simple models / reports, spotting patterns in ops data, and using analysis to drive better decisions (e.g., headcount tracking, cost tracking, vendor comparisons)
• Experience simplifying workflows and introducing lightweight automation
• Experience supporting globally distributed teams (multi-country logistics, vendors, cultural sensitivity)
• Hands-on experience planning team events/offsites end-to-end (agenda, vendors, budget, logistics)
• By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.