People Business Partner, Operations

You're an experienced People Business Partner with experience supporting a multi-state, fast-paced workforce that includes both exempt and non-exempt employees. You have at least 5 years of experience in an HRBP or People Partner role with strong emphasis on supporting non-exempt populations; even better if you have firsthand experience working in a frontline or customer-facing operational role, giving you a practical understanding of the day-to-day realities facing the teams you’ll support.

You know how to develop first time managers, especially those on the frontlines. You know how to meet newer leaders where they are, ask the right questions, give direct feedback with care, and build credibility quickly.

You're willing to roll up your sleeves. You enjoy being close to the day-to-day work, diving into the details, and working alongside earlier career leaders to move issues forward. You use that context to make better decisions, identify patterns, and improve how the organization operates.

You bring excellent judgment. You can balance empathy, risk, and business needs; handle sensitive information with discretion; and know when to act independently versus pull in the right partners.

You're a high-performance operator. You manage a dynamic portfolio of work, follow through reliably, and bring structure and momentum to ambiguous, complex situations.

You're a clear, adaptable communicator. You can simplify complex issues, write strong documentation, and tailor your approach for employees of differing levels and roles.

You're analytical and systems-minded. You use data and business context to identify trends and translate recurring challenges into practical, scalable solutions.

Employment Type: Full Time, Exempt Base Compensation: $144,000-$180,500 USD

This is a hybrid role with the expectation to work onsite from our New York City hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Full Time Employee Benefits:

Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report.

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance. Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact [email protected]. We’re happy to help or offer an alternative way to participate.