PDI National Manager
Skills
About This Role
Job Summary
We are seeking an experienced and results-driven
PDI National Manager
to lead and optimize all Pre-Delivery Inspection (PDI) operations across the network.
The role is responsible for ensuring full compliance with OEM standards, achieving operational excellence, maintaining service quality, and driving continuous improvement initiatives while aligning with client Service Level Agreements (SLAs).
The ideal candidate will have strong automotive aftersales expertise, leadership capability, and a proven track record in managing large-scale workshop and PDI operations.
Key Responsibilities
- Lead and manage all national PDI operations in alignment with OEM standards and client SLAs.
- Develop, implement, and continuously improve PDI processes, procedures, and operational workflows.
- Ensure the availability, maintenance, and proper utilization of tools, equipment, and workshop facilities.
- Manage workforce planning, workshop utilization, and workload distribution across supervisors, team leaders, and technicians.
- Monitor operational performance through KPIs, reporting accuracy, and periodic audits.
- Drive quality assurance initiatives to minimize vehicle comebacks, defects, and customer complaints.
- Investigate customer complaints, identify root causes, and implement corrective and preventive actions.
- Coordinate and align with internal and external stakeholders to ensure smooth operational execution.
- Ensure technicians receive the required technical training and maintain the necessary competency levels.
- Oversee operational cost control, budget management, and resource optimization.
- Prepare and present operational analysis, performance reports, and improvement recommendations to management.
- Promote a high-performance culture, team engagement, safety compliance, and continuous improvement.
Qualifications & Experience Education
- Diploma or Bachelor’s Degree in Mechanical Engineering or related field
- Minimum 10 years of experience in Automotive Aftersales and PDI operations
- Strong experience in workshop management, operational excellence, and OEM compliance
• Automotive Aftersales Operations
- Service Engineering
• Process Road Mapping
- Technical and workshop operations management
Core Competencies
- Strategic Thinking
- Business Analysis
- Risk Management
• Leadership & Team Management
- Customer Focus
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required