PCN Research Care Coordinator

Role overview

Research and research involvement

• Support the safe conduct of research in accordance with Good Clinical Practice guidelines.
• Collaborate across the PCN and practices to meet Wider Care Settings Funding Model requirements.
• Conduct population health searches to identify suitable cohorts for research studies and targeted interventions.
• Engage and support participants, assist with data collection, and complete study tasks under research team guidance.

Administration and data management

• Schedule meetings and clinics, book participants, take structured minutes, and coordinate study timelines.
• Extract, analyse, and report data for study delivery, project work, and PCN requirements such as QOF, IIF, and DES.
• Maintain accurate documentation of research activities and study logistics.
• Support data queries, adverse event reports, data monitoring checks, data integrity, and security activities.

Personalised care and coordination

• Act as a central contact for the multidisciplinary team and patients when coordinating healthcare needs and research participation.
• Use decision aids and personalised care and support plans in shared decision-making conversations.
• Navigate patients and carers across health, research, and care services with PCN colleagues.
• Help patients access self-management education, training, peer support, and other wellbeing interventions.

Communication and collaboration

• Facilitate professional communication across stakeholders using Microsoft Office and verbal and non-verbal communication skills.
• Use websites, social media, and patient representative groups to share research news and raise awareness of PCN initiatives.
• Participate in meetings and community events to promote research and develop collaborations.

Compliance and safety

• Monitor compliance with study protocols, regulatory guidance, data protection principles, and GDPR.
• Maintain data integrity and security throughout the research process.

Requirements

• Work in accordance with Good Clinical Practice guidelines when supporting research.
• Support compliance with study protocols, regulatory guidelines, data protection principles, and GDPR.
• Use population health searches and intelligence to identify suitable research participants and intervention cohorts.
• Extract, analyse, and report data for research studies and Primary Care Network requirements.
• Coordinate effectively with practice teams, community partners, patients, and multidisciplinary colleagues.