Payroll Manager (18 Month Contract)
Role Overview
The Payroll Manager reports to the Director, People & Total Rewards and leads Canadian and U.S. payroll operations for retail, distribution centre, and corporate teams.
The role owns payroll integrity, financial reconciliations, legislative compliance, internal controls, systems, audit readiness, and process improvement.
The position provides leadership, coaching, and mentorship to a direct report while remaining involved in payroll processing and complex issue resolution.
Key Skills for This Role
Full Job Posting
Role overview
The Payroll Manager reports to the Director, People & Total Rewards and leads Canadian and U.S. payroll operations for retail, distribution centre, and corporate teams.
The role owns payroll integrity, financial reconciliations, legislative compliance, internal controls, systems, audit readiness, and process improvement.
The position provides leadership, coaching, and mentorship to a direct report while remaining involved in payroll processing and complex issue resolution.
Payroll operations and governance
- Oversee accurate, timely, compliant end-to-end payroll processing and complex transactions, including adjustments, bonuses, deductions, remittances, and terminations.
- Maintain payroll controls, approval workflows, standardized processes, and accurate recurring and ad hoc reporting.
- Manage payroll accounting with Finance, including journal entries, accruals, reconciliations, and cost allocations; investigate discrepancies and implement corrective actions.
- Conduct annual audits of earnings and deduction codes and manage internal and external audit documentation, inquiries, findings, and readiness.
Compliance, systems, and projects
- Manage Canadian and U.S. year-end reconciliations, taxable benefit reviews, statutory filings, employee tax documents, and T4, T4A, and W-2 submissions.
- Manage workers’ compensation payroll reporting and maintain compliance with payroll legislation, taxation, employment standards, remittances, and reporting rules.
- Manage payroll system configuration, integrations, data integrity, controls, testing, and issue resolution with IT, Finance, and vendors.
- Improve automation and standardized processes; maintain payroll procedures, records, and business continuity documentation.
- Lead payroll projects and cross-functional initiatives, assess operational risks and capabilities, and recommend improvements to leadership.
Partnership and people leadership
- Partner with People Operations on compensation programs, leaves, terminations, statutory entitlements, and complex payroll matters.
- Coach and mentor a direct report, manage workload and operational coverage, and act as an escalation point for complex payroll issues.
- Build partnerships across Finance, FP&A, Retail Operations, Distribution Centres, and other functions; communicate risks and recommendations to stakeholders.
Qualifications
- At least five years of progressive payroll experience, including complex payroll operations, and at least two years of direct people management experience.
- Strong Canadian and U.S. payroll knowledge, including multi-jurisdictional compliance, taxation, remittances, and year-end reporting.
- Strong payroll accounting experience with reconciliations, journal entries, accruals, cost allocations, and internal controls.
- Experience leading audits, investigating discrepancies, documenting findings, and implementing remediation.
- Experience with payroll/HRIS platforms, configuration, reporting, and system controls; extensive Dayforce experience is an asset.
- PCP or PLP certification or a comparable U.S. payroll designation is an asset; high-volume, multi-location and retail experience are also assets.
- Strong attention to detail, analytical judgment, confidentiality, ownership, decision-making, prioritization, and influencing skills.
Compensation
- The stated average annual compensation range is $85,000–$95,000; base pay may vary by market location and job-related qualifications and internal equity.
Workplace and location
- The role uses a hybrid way of working.
- Candidates based in either the Greater Toronto Area or Greater Vancouver Area are welcome.
Benefits
- Benefits listed include flexible work hours, wellness days, health, vision and dental coverage, paid sick days and time off, product discounts, onboarding support, an Employee Assistance Program, and product training.
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