Payroll Administrator
Role Overview
The Payroll Administrator is responsible for administering accurate and timely multi-state payroll processing for Sun Auto employees throughout the US. This role requires a highly organized and detail-oriented professional with a strong foundation in payroll principles, excellent communication and customer service skills, effective time management abilities, and a collaborative approach to working with cross-functional teams.
This role partners with employees, managers, and internal stakeholders to resolve questions, route requests to the appropriate owner, and maintain clear documentation and follow-through.
Key Skills for This Role
Full Job Posting
About Us
Sun Auto Tire & Service is a growing provider of automotive maintenance, repair, and tire services with more than 600 locations nationwide. With a team of more than 6,000 employees across multiple states, Sun Auto supports a diverse family of automotive service brands focused on delivering trusted service to customers and communities throughout the country. The company continues to expand its footprint across the United States while supporting its family of automotive service brands and the communities they serve.
Position Summary
The Payroll Administrator is responsible for administering accurate and timely multi-state payroll processing for Sun Auto employees throughout the US. This role requires a highly organized and detail-oriented professional with a strong foundation in payroll principles, excellent communication and customer service skills, effective time management abilities, and a collaborative approach to working with cross-functional teams.
This role partners with employees, managers, and internal stakeholders to resolve questions, route requests to the appropriate owner, and maintain clear documentation and follow-through.
Essential Duties and Responsibilities
- Process full-cycle, bi-weekly, multi-state payroll, ensuring accuracy, timeliness, and compliance with company policies and applicable federal, state, and local requirements.
- Review payroll data and employee changes, including new hires, terminations, rate changes, status changes, deductions, and other personnel actions in Paycom.
- Process off-cycle and special payments, including final pay, manual checks, ACH payments, and rapid card payments.
- Provide timely payroll support to employees and managers regarding payroll-related topics
- Maintain accurate payroll documentation recordkeeping requirement
- Research payroll payment issues, including direct deposit returns, and coordinate payment reissuance or other required follow-up.
- Monitor and manage the shared Payroll team inbox, respond to requests when appropriate, and route inquiries to the appropriate owner.
- Assist with year-end payroll activities, including W-2 processing, reconciliation, audits, corrections, and employee inquiries.
- Provide backup support to the Payroll team and participate in payroll projects, process improvements, audits, and system-related initiatives.
- Prepare and distribute ad hoc, recurring, and compliance-related payroll reports as needed.
- Perform other related duties or projects as assigned.
Knowledge, Skills, and Abilities
- Working knowledge of payroll administration, timekeeping, payroll earnings/deductions, and employee record maintenance.
- Intermediate to advanced level in Microsoft Office
- Knowledge of US Federal, State, Local tax law and regulations
- Payroll/timekeeping expereince with Workday, UKG, ADP or similar needed
- Ability to adapt quickly to change, prioritize and organize workload to meet time sensitive deadlines
- Strong attention to detail, organization, follow-through, and recordkeeping skills.
- Must be able to work in a team environment
- Clear and professional written and verbal communication skills
- Ability to handle confidential employee and payroll information with discretion.
- Ability to research questions, identify discrepancies, and route issues to the appropriate owner.
- Strong customer service skills
- Ability to work independently
Education and Experience
High School Diploma, Bachelor’s Degree Preferred
3+ years minimum of full cycle multi-state payroll experience
Advanced knowledge of US Multistate Payroll Tax Laws
Benefits
- At Sun Auto we recognize that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs as well as:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Contribution
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Employee Discounts
- Educational Assistance
- Company Paid Life Insurance
- Company Paid Short-Term Disability
- Long-Term Disability Insurance
- Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Requirements
- Working knowledge of payroll administration, timekeeping, payroll earnings/deductions, and employee record maintenance.
- Intermediate to advanced level in Microsoft Office
- Knowledge of US Federal, State, Local tax law and regulations
- Payroll/timekeeping expereince with Workday, UKG, ADP or similar needed
- Ability to adapt quickly to change, prioritize and organize workload to meet time sensitive deadlines
- Strong attention to detail, organization, follow-through, and recordkeeping skills.
- Must be able to work in a team environment
- Clear and professional written and verbal communication skills
- Ability to handle confidential employee and payroll information with discretion.
- Ability to research questions, identify discrepancies, and route issues to the appropriate owner.
- Strong customer service skills
- Ability to work independently
About Sun Auto Tire and Service
Nationwide network of automotive repair and tire service centers.
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