Payments Relationship Manager
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Key skills for this role
About the Role
Manage and expand relationships with payment service providers for a global digital marketplace. Develop payment strategies, negotiate contracts, monitor performance metrics, and collaborate with cross-functional teams.
Key Skills for This Role
Full Job Posting
Overview
This position is listed on behalf of a partner company, who manages all applications and next steps.
Our partner is looking for a Payments Relationship Manager based in United Arab Emirates.
This role sits at the intersection of payments strategy, partnerships, and product growth within a fast-scaling global digital marketplace.
You will be responsible for managing and expanding relationships with payment service providers while ensuring optimal performance, reliability, and efficiency of payment systems.
The position plays a key role in shaping payment strategies that directly impact user experience, transaction success rates, and overall business growth.
You will work closely with cross-functional teams including product, finance, legal, and customer support to ensure seamless integration of payment solutions.
The environment is fast-paced and data-driven, requiring strong negotiation skills and analytical thinking.
It is an excellent opportunity for a payments professional who thrives in international, high-growth digital ecosystems.
Accountabilities
- Develop and execute payment strategies aligned with overall business objectives to support platform growth and transaction efficiency.
- Manage and strengthen relationships with existing payment service providers while identifying, evaluating, and onboarding new partners.
- Lead negotiations with payment partners regarding fees, contract terms, and service levels to ensure optimal business conditions.
- Monitor payment performance metrics such as transaction success rates, failures, and processing efficiency, ensuring rapid issue resolution.
- Collaborate with cross-functional teams including product, legal, finance, marketing, and customer support to ensure seamless payment integration.
- Conduct ad-hoc analyses and market research to support strategic decision-making and improve payment ecosystem performance.
Requirements
- Proven experience in payments, financial services, business development, or related fields in a global or high-growth environment.
- Strong track record of managing relationships with payment service providers, banks, or financial institutions.
- Experience in negotiation of commercial terms, contracts, and service agreements.
- Excellent communication skills, with the ability to explain complex payment concepts clearly to both technical and non-technical stakeholders.
- Strong analytical and problem-solving skills, with the ability to operate effectively in fast-changing environments.
- Experience in project management and cross-functional collaboration.
- Strong organizational, planning, and time management skills.
- Background in e-commerce, marketplaces, or gaming industries is a strong plus.
Benefits
- Opportunity to join an employee stock options program.
- Performance-based bonuses and additional reward systems.
- Flexible work arrangements, including remote and hybrid options.
- Personal learning and professional development budget.
- Paid volunteering opportunities.
- Additional paid leave and wellbeing-focused benefits.
- Opportunity to work on a fast-scaling global digital marketplace.
- Strong career growth potential in an international environment.
How Jobgether Works
We use an
AI-powered matching process
to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer.
This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR).
You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.
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