Payment Collection Specialist
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Key skills for this role
About the Role
Responsible for managing accounts receivable and collecting overdue payments from customers of installment sales equipment; 2. Regularly track customers' repayment status, and urge customers to fulfill their repayment obligations on schedule through methods such as phone calls, emails, on-site visits, etc.
Key Skills for This Role
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Overview
1.
Responsible for managing accounts receivable and collecting overdue payments from customers of installment sales equipment;
2.
Regularly track customers' repayment status, and urge customers to fulfill their repayment obligations on schedule through methods such as phone calls, emails, on-site visits, etc.;
3.
Timely monitor changes in customers' business operations, equipment usage, and repayment capabilities, identify and issue early warnings for high-risk customers;
4.
Develop and implement collection plans, promote the recovery of overdue payments, and reduce the overdue rate and bad debt risk;
5.
Establish and maintain customer profiles, and regularly submit collection progress and Risk Analysis reports;
6.
Complete other risk control and accounts receivable management tasks assigned by the leadership.
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