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Patient Support Programs Operations Analyst Intern

Eli Lilly and Company
Toronto, CAN
Full-time
Intern
Discovered Yesterday

Full Job Posting

Job Responsibilities:

  • Portfolio Optimization: Supporting and leading ongoing work to optimize our portfolio of programs by leveraging partnerships, technology and ecosystem strategies to deliver more impactful, effective and efficient solutions for patients.
  • Process Optimization: Support the development and reimaging of optimal processes, procedures and capabilities to enable our wider-angle portfolio strategies
  • Digital Capabilities: Support the development and realization of our Digital roadmap and capabilities including dashboarding, insight generation through project prioritization, change management and implementation
  • PSP Special Projects: Supporting ongoing and novel work packages that support the overarching functional and portfolio strategies
  • Other duties as assigned
  • Qualifications and Experience:
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Curious and willing to find solutions, not afraid to ask questions & explore new ways of doing things
  • Excellent communication skills to convey complex findings to non-technical stakeholders.
  • Detail-oriented and organized, with the ability to manage multiple tasks & projects simultaneously.
  • Enjoys project management and learning about digital solutions within the health industry
  • Strong time management and communication skills and thrives in a fast-paced environment
  • Can work both autonomously and within a team depending on the projects and team needs.
  • Experience with data analysis tools such as Microsoft Excel, Power BI, Tableau, or similar tools.
  • Familiarity with CRM systems, such as Salesforce
  • ADDITIONAL INFORMATION
  • Number of vacancies: 1
  • Start and end dates: January 4th, 2027 to December 23rd, 2027
  • Potential for an earlier start in December 2026 in a part-time and remote model for proactive onboarding, after which resuming to a full-time hybrid model January 2027. Subject to the needs of the team, and availability.
  • Supervisor name: Lauren Steinbach
  • Salary: 29$/hour
  • This is a hybrid role – onsite presence at our downtown Toronto office will be at least 10 days per month, determined in collaboration with your manager and based on business needs. You will be eligible to receive a per diem for each day you work on site.
  • Interns are eligible for paid vacation and sick days.
  • HOW TO APPLY:
  • Thank you for applying to this Workday application.
  • This additional step is required so that you are in our system from the start, for ease of scheduling purposes.
  • If you are applying to multiple internship roles at Lilly, you can use the “use my last application” option for a streamlined process if available.
  • Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
  • Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
  • Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
  • $29/hour
  • Full-time equivalent employees may also be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a pension plan; vacation benefits; eligibility for healthcare benefits; flexible benefits (if applicable) life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
  • #WeAreLilly

Qualifications

  • Experience with data analysis tools such as Microsoft Excel, Power BI, Tableau, or similar tools.
  • Familiarity with CRM systems, such as Salesforce

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