Patient Services Representative (PSR)

All individuals within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of the position, every job contributes to the challenge of providing healthcare. There is an ongoing responsibility for ensuring the values of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship, and Collaboration are present in our interactions with one another and in the service we provide.

An inspiring, positive, get it done attitude

Ability to problem-solve, improvise and implement in high pressure or time-sensitive situations

Passionate about individualizing and ensuring a positive, meaningful experience

Compassionate, sensitive and supportive of the emotional, spiritual, physical and health care needs of patients.

Have a desire to build and develop relationships that enhance each individual’s health care experience beyond the health care environment.

Impeccable communication and interpersonal skills.

Creative and imaginative.

Able to collaborate and work with a team of health care providers.

Excellent computer/technology skills and application ability

High school graduate or equivalent.

Six months to one year experience as medical secretary/receptionist preferred.

Able to maintain confidentiality.

Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.