Patient Service Representative - Sleep Lab

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Performs point of service duties such as data entry, medical billing, coordination of benefits and cash drawer maintenance. Responsible for maintaining accurate patient demographic records as well as insurance and benefit information. Under the direction of a physician, administers home testing units for the physician to diagnose the patient. Set up home units and explain the parameters of the study to patients, answering patient questions, documenting patient information, and preparing the equipment and cleaning equipment after use. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.