Patient Flow Coordinator

Position Overview

Compensation

• The wage range is $28.10 to $29.84 per hour, with a non-negotiable start rate.

Schedule and Status

• This is a permanent full-time position with 37.5 hours per week.
• The schedule consists of eight-hour shifts from 08:00 to 16:00.

Duties

• Perform reception duties, schedule tests, answer patient queries, and manage telephone activities.
• Coordinate patient flow through registration, clinic activities, and follow-up appointments.
• Communicate with internal and external parties in person and by telephone.
• Retrieve Health Records charts, pull daily clinic lists, and activate patient information in the computer.
• Order and stock supplies and set up equipment.
• Perform assigned cross-functional and classification-related duties.

Qualifications

• Completion of Grade XII or a recognized equivalent is required.
• At least one year of related work experience is required.
• Medical terminology training is an asset.
• Healthcare environment experience and experience with UHN Clinical Desktop or other Admitting, Discharge and Transfer systems are preferred.
• Working knowledge of computer applications, preferably Microsoft Office, is required.
• Client service, communication, organization, time management, problem-solving, judgment, confidentiality, and teamwork skills are required.
• Candidates must work efficiently under pressure and remain calm when handling difficult situations.

Workplace

• The role is based at Princess Margaret Cancer Centre in the 15C Autologous Transplant Unit.

Benefits and Development

• UHN offers compensation and benefits, a defined-benefit HOOPP pension plan, wellness services, transit and shuttle access, development opportunities, and corporate discounts.

Application Notes

• A criminal record check may be required of the successful candidate.
• Applications must be submitted before the posting close date.

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