Patient Flow Coordinator

Position Summary

Compensation and Employment

• The listed salary range is $23.14 to $28.92, with no compensation cadence specified.
• Two new vacancies are available.
• The posting lists the status as casual.

Schedule

• Hours range from 0 to 37.5.
• Shifts are variable on weekdays, with listed schedules from 0700-1500, 0800-1600 or 0900-1700.

Workplace

• The position is based at Toronto General Hospital in the Peter Munk Cardiac Centre's outpatient cardiac clinics.

Duties

• Process patient visits from registration through follow-up appointments.
• Handle reception, appointment booking, patient queries and busy telephone activity.
• Coordinate patient flow through clinic stages and communicate with internal and external parties.
• Schedule appointments, retrieve charts, prepare clinic lists and activate patient information.
• Order and stock supplies and set up equipment.
• Manage changing priorities, multitask and collaborate across the organization.
• Maintain confidentiality of sensitive patient data.

Qualifications

• Completion of Grade XII or a recognized equivalent.
• At least one year of related work experience.
• Healthcare-environment experience is strongly preferred.
• Experience with UHN Clinical Desktop or other Admitting, Discharge and Transfer systems is preferred.
• Working knowledge of computer applications, preferably Microsoft Office.
• Strong client service, communication, organization, time management, problem-solving and judgment skills.
• Ability to meet standing and walking requirements and work under simultaneous demands.

UHN Benefits

• UHN offers access to the Healthcare of Ontario Pension Plan, transit and shuttle services, development opportunities and corporate discounts.
• Additional offerings include on-site gyms and other employee perks.