{bc}
Apply
workday

Patient Financial Counselor

OneOncology
USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Responsibilities:

  • · Educate patients about their insurance coverage and benefits, including deductible, copay, coinsurance and estimated out of pocket costs.
  • · Determine patient financial ability to pay.
  • · Provide financial counseling services regarding payment arrangements and financial assistance for uninsured and underinsured patients by phone or in person.
  • · Make determinations on financial assistance applications based on current Federal Poverty Levels and established policies.
  • · Obtain information and signatures on financial assistance program applications and route to appropriate teams in a timely manner for optimal financial turn-around.
  • · Set up, maintain and edit payment arrangements on account when established.
  • · Refer patients as appropriate to outside social services organizations.
  • · Properly documents all account activity in Patient Management and Electronic Medical Record systems.
  • · Assist patients with questions regarding their accounts, insurance coverage and/or patient assistance needs in a skillful manner using appropriate etiquette.
  • · Answer patient calls and requests promptly and efficiently. Return all messages within 24 hours.
  • · Assist patient balance collectors with Inbound call volume.
  • · Maintain patient confidentiality at all times.
  • · Communicates with front office staff, clinical staff, and patient accounting regarding scheduling, patient treatment and financial counseling needs.
  • · Follows Policy & Procedure parameters as outlined by management to ensure standardization of function.
  • Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone living with cancer.

Required Qualifications:

  • · High school diploma or equivalent required
  • · Bachelor’s degree preferred.
  • · Minimum of 3 years of experience working with financial counseling and/or AR collections, preferably in an Oncology healthcare setting
  • · Radiation Oncology/Proton experience a plus
  • · Expertise in insurance policies and regulations related to medical billing
  • Essential Competencies:
  • · Attendance is an essential job function.
  • · Working knowledge of government and managed care benefit structures.
  • · Excellent written and verbal communication skills.
  • · Excellent customer service skills.
  • · Ability to meet deadlines.
  • · Knowledge of clinic office procedures, medical practice and medical terminology.
  • · Ability to interpret, adapt and apply guidelines and policies and procedures.
  • · Ability to recognize, evaluate and solve problems.
  • · Ability to prioritize work and manage time efficiently.
  • · Strong knowledge of Windows-based software applications. (E.g.: Word, Excel, Outlook...)
  • · Strong collaboration with other team members required.
  • The above job description is a general overview of the responsibilities and competencies for this role at OneOncology. Specific details may vary based on the needs of the organization.
  • #LI-REMOTE

Preferred Qualifications

  • · Bachelor’s degree preferred.
  • · Radiation Oncology/Proton experience a plus

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at OneOncology

Manager, Practice Accounting (Accounting Operations)

Nashville, USA

Discovered 3 days agoFull-time

RCM Specialist

, USA

Discovered 3 days agoFull-time

Manager, Practice Accounting (OpEx)

Nashville, USA

Discovered 4 days agoFull-time

Sr. Practice Accountant

Nashville, USA

Discovered 4 days agoFull-time

Pre-Certification Manager - Urology

, USA

Discovered 5 days agoFull-time

Product Specialist

Nashville, USA

Discovered 1 weeks agoFull-time

Staff Practice Accountant (Service Revenue)

Nashville, USA

Discovered 1 weeks agoFull-time

AP Coordinator

Nashville, USA

Discovered 1 weeks agoFull-time