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Patient Experience Consultant

UW Health SwedishAmerican Hospital
Madison, USA
Full-time
Junior · 2+ years experience
Hybrid
Discovered 3 weeks ago

Full Job Posting

Qualifications

  • Bachelor's Degree in business administration, health care, or related field Required
  • Master's Degree in Business Administration, Health Care Administration, Nursing, Industrial Engineering, or other health related field Preferred
  • Work Experience
  • 2 years of healthcare experience with at least one (1) year of patient experience focus Required
  • 1 year of experience performing process improvement/coaching, patient/customer relations, or management experience Required
  • 5 years of patient experience focused work a large health care environment Preferred
  • 2 years of experience working with volunteer programming Preferred
  • Our Commitment to Social Impact and Belonging
  • UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
  • UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
  • Job Description
  • UW Hospital and Clinics Benefits

Preferred Qualifications

  • Master's Degree in Business Administration, Health Care Administration, Nursing, Industrial Engineering, or other health related field Preferred
  • 5 years of patient experience focused work a large health care environment Preferred
  • 2 years of experience working with volunteer programming Preferred

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