Patient Coordinator / Receptionist – Aesthetic Clinic (Preferred Russian Speaker)

Role Overview

Key Responsibilities

• Manage the patient journey from inquiry through booking, consultation, treatment, and follow-up.
• Welcome patients and provide a warm, professional experience.
• Handle inquiries and bookings via phone, WhatsApp, online channels, and walk-ins.
• Present treatments and convert inquiries and consultations into bookings.
• Build patient relationships that support retention, repeat treatments, and referrals.
• Achieve monthly sales targets and KPIs.
• Coordinate appointments between patients, doctors, and clinic teams.
• Maintain accurate patient records and follow-ups through the CRM.
• Support promotions, marketing activities, and daily clinic operations.

Requirements

• Have 1–3 years of experience in reception, patient coordination, sales, or customer service.
• Experience in aesthetic, medical, beauty, or luxury services is preferred.
• Russian language ability is preferred; fluent English is required.
• Have strong communication, sales, and interpersonal skills.
• Be confident, well-presented, organized, and proactive.
• Be comfortable with sales targets and CRM or booking systems.

Compensation

• Pay is listed as AED 0.11 to AED 0.12 per month.

Workplace

• Work location is in person.