Patient Admin Executive - UAEN
Skills
About This Role
Overview
- Specific Responsibilities for this Role
- Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
- Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
- Appointment management including no-shows, rescheduling of patients and confirmations.
- Register new patients and ensure the records of current patients are up to date.
- Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
- Provide claim forms in case the patient wants to claim reimbursement.
- Facilitate daily cash collection, credit card slips, and cheques deposits at the designated
- Specific Responsibilities for this Role
- Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
- Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
- Appointment management including no-shows, rescheduling of patients and confirmations.
- Register new patients and ensure the records of current patients are up to date.
- Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
- Provide claim forms in case the patient wants to claim reimbursement.
- Facilitate daily cash collection, credit card slips, and cheques deposits at the designated
Minimum Qualification & Experiences
- College Diploma - Any discipline or related fields.
Level
Strong interpersonal, verbal and written communication skills.
Proficient
Strong analytical and problem-solving skills
Proficient
Excellent command of oral and written English.
Arabic language desirable but not essential.
Proficient
Ability to think critically and maintain a high level of confidentiality.
Proficient
Proficiency in MS office.
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