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Patient Access Supervisor
Boston Medical Center
Brockton, USA
Full-time
Mid · 5+ years experience
Onsite
$0.00- $0.00
Discovered Yesterday
Communication
Role Overview
Supervise all Patient Access and Patient Registration functions.
Incumbent must ensure that patient ED, Ambulatory Surgery, Outpatient Pulmonary, Cardiology, radiology and lab registrations, admissions, pre-registration and discharge processes run timely and efficiently.
Supervisor will oversee staff assignments to ensure adequate coverage for all areas.
Supervisor will oversee and perform quality assurance and downtime work as assigned.
Obligation to train new hires and existing staff on existing and new processes and protocols.
Must ensure smooth workload transition from day to night shift personnel.
Key Skills for This Role
Communication
Full Job Posting
JOB REQUIREMENTS
- EDUCATION:
- High school diploma required, Associate’s degree is preferred.
- 5+ years of hospital Patient Access experience required. Ability to supervise a minimum of 3-5 employees.
- Past experience with training staff, conducting quality assurance analyses, and doing root cause problem solving.
- Epic, Outlook, Microsoft Office.
- Must have excellent customer service experience and in-depth Meditech system experience.
- Strong knowledge of Patient Registration practices/protocols.
- Ability to work independently and prioritize under short deadlines.
- Strong communication skills.
- Ability to interact with clinical care team and physicians in a manner that is both assertive and sensitive to interdisciplinary boundaries of authority.
- Excellent organizational capabilities.
- Good attention to detail.
- Strong sense of diplomacy and ability to work under pressure.
- Ability to balance sometimes conflicting priorities.
- $0.00- $0.00
- This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
- NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
- Equal Opportunity Employer/Disabled/Veterans
- According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
KNOWLEDGE AND SKILLS:
- Epic, Outlook, Microsoft Office.
- Must have excellent customer service experience and in-depth Meditech system experience.
- Strong knowledge of Patient Registration practices/protocols.
- Ability to work independently and prioritize under short deadlines.
- Strong communication skills.
- Ability to interact with clinical care team and physicians in a manner that is both assertive and sensitive to interdisciplinary boundaries of authority.
- Excellent organizational capabilities.
- Good attention to detail.
- Strong sense of diplomacy and ability to work under pressure.
- Ability to balance sometimes conflicting priorities.
- Compensation Range:
- $0.00- $0.00
- This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
- NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
- Equal Opportunity Employer/Disabled/Veterans
- According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Preferred Qualifications
- High school diploma required, Associate’s degree is preferred.
About Boston Medical Center
Hospitals & Health Systems8335 employeesFounded 1996
Academic medical center providing comprehensive healthcare and medical education.
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