{bc}
Apply
dayforce

Patient Access Representative

Usrs2
Lewisville, USA
Full-time
Entry · 1+ years experience
Hybrid
Discovered 1 months ago

Full Job Posting

POSITION SUMMARY

Provide courteous assistance to patients and physician offices while scheduling and registering patients for diagnostic imaging procedures. Responsible for collecting accurate demographic, insurance, and all other billing information, scheduling appointments in person order entry and performing any other duties necessary to provide efficient, timely services to the patients, their families and providers.

Lewisville, TX

Flexibility to Work From Home a few days a week after a 4-6 month training period

Must be flexible to work between the hours of 7am - 7:30pm CST M-F and 9am-1pm CST on Saturday

Essential Duties and Responsibilities

  • Schedules/confirms appointments and enters appointment date and time into computerized
  • Scheduling application.
  • Explains exams/procedures, preparation instructions and location directions to patients and provider office staff.
  • Contacts referring provider offices to obtain exam orders if necessary.
  • Answers telephone and either responds to inquiry or directs caller to appropriate personnel.
  • Consistently maintains composure during all calls, escalating to leads when warranted
  • Other duties as assigned.

Education/Licensing/Certification

High school diploma or equivalent medical scheduling or customer service experience

Experience (years and type)

Bilingual is a plus!

1-3+ years related health care scheduling for multiple locations, medical terminology, physician billing and/or medical reception/medical office experience preferred.

Call center or phone experience preferred.

Previous customer service background required.

Experience working with a computerized scheduling system preferred.

Knowledge and Skills

  • Precise data entry skills.
  • Ability to schedule patients rapidly and accurately.
  • Demonstrated organizational skills.
  • Excellent verbal and telecommunication skills to communicate with patients, referral sources and staff.
  • Ability to work in fast-paced, high productivity environment.
  • Ability to document accurately and concisely.
  • Careful attention to detail.
  • Ability to maintain patient confidentiality.
  • Ability to answer multi-line phone.
  • Ability to meet call center metrics
  • #PACESJ
  • Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
  • Lumexa Imaging is an equal opportunity employer.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Usrs2

Float MRI Technologist

Denver, USA

Discovered 1 months agoFull-time

MRI Technologist

Atlanta, USA

Discovered 1 months agoFull-time

PRN Float MRI Technologist

Birmingham, USA

Discovered 1 months agoContract

PRN MRI Technologist

Decatur, USA

Discovered 1 months agoContract, Temporary

Float CT Technologist

Marietta, USA

Discovered 1 months agoFull-time

X-Ray Technologist

Fort Worth, USA

Discovered 1 months agoFull-time

MRI Technologist (part time)

Aurora, USA

Discovered 1 months agoPart Time, Temporary

MRI Technologist

Athens, USA

Discovered 1 months agoFull-time