Patient Access Registrar

JOB RESPONSIBILITIES

• Greet patients and visitors in a professional and welcoming manner.
• Pay attention to detail in regards to all aspects of job requirements.
• Enter/verify patient demographics correctly in system.
• Ensure that patients are arrived in a timely manner.
• Enter/verify all patient insurance information correctly in system.
• Display understanding of the process of triage/walk-ins and same day appointments.
• Knowledge of Medicare/Medicaid and commercial insurance plan benefits.
• Ensure that all Sliding Fee Scale patients are properly screened.
• Ensure to collect all co-pays, self-pay charges at the time of visit.
• Attend to all patients that are waiting in the lobby.
• Assist patients with checking in on patient kiosk.
• Assist patients with signing in on patient portal.
• Review daily payment posting for accuracy.
• Keeping cash drawer locked and accurate at all times.
• Participates in educational activities and attends designated staff meetings.
• Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.
• Answers telephone calls in a pleasant and helpful manner.
• Understand and follow all oral and written instructions.
• Make sure that all visitors sign-in on appropriate log sheet and a visitor tag is given.
• Keep area neat, clean, and organized.
• Ensure that all patient documents are scanned in same day.
• Other duties as assigned.