Patch Management

We are seeking a highly skilled Patch Management Expert with deep hands-on experience in ManageEngine Endpoint Central (Desktop Central) and related modules.

The ideal candidate will be responsible for end-to-end patch lifecycle management, including patch assessment, testing, deployment, rollback, and reporting across enterprise environments.

The role requires strong expertise in distribution servers, package creation, automation, and compliance enforcement.

Manage the complete patch lifecycle: scanning, assessment, testing, deployment, and rollback.

Ensure timely deployment of security patches, critical updates, and third-party patches.

Monitor patch compliance and enforce SLAs across all endpoints.

Perform risk assessment before deploying patches in production.

Administer and maintain all relevant ManageEngine modules, including:

Endpoint Security features

Configure and optimize patch policies, deployment windows, and reboot settings.

Maintain dashboards, reports, and compliance metrics.

Design, build, and deploy custom software packages using ManageEngine.

Handle silent installations, scripting (BAT, PowerShell, etc.), and dependency management.

Test packages in staging environments before production rollout.

Configure and manage Distribution Servers (DS) for remote offices.

Optimize bandwidth utilization and content replication.

Troubleshoot synchronization and patch distribution issues.

Plan and execute patch rollback strategies when issues arise.

Investigate patch failures and provide root cause analysis (RCA).

Maintain rollback documentation and recovery procedures.

Automate patching and deployment tasks using scripts and workflows.

Integrate with ITSM tools (e.g., ServiceDesk) for change management.

Schedule and orchestrate patch jobs across environments.

Generate compliance reports for audits and management.

Ensure adherence to security standards and regulatory requirements.

Maintain documentation of patching processes and policies.

Strong hands-on experience with ManageEngine Endpoint Central (Desktop Central).

Expertise in:

Patch deployment & rollback

Software packaging & deployment

Distribution server configuration

Proficiency in scripting:

Batch scripting

Knowledge of:

Linux/macOS patching (preferred)

with third-party patching (Adobe, Java, browsers, etc.).

Understanding of enterprise IT environments:

Networking basics

Endpoint security tools

working with large-scale distributed environments.

Certifications in ManageEngine, Microsoft, or Endpoint Management.

integrating with:

Knowledge of vulnerability management tools.

Strong analytical and troubleshooting abilities.

Ability to work under pressure during patch cycles.

Good communication and documentation skills.

Detail-oriented with a focus on security and compliance.

5+ years in Patch Management / Endpoint Management.

Proven experience in ManageEngine environments.