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Parts Counter Sales Representative

Truck Centers, Inc.
Springfield, USA
Full-time
Junior · 2+ years experience
Onsite
Discovered 6 days ago
Communication

Full Job Posting

WHAT WE OFFER:

  • Pay range: $20.08 - $30.12 per hour with incentive eligibility
  • 401(k) with company match
  • Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
  • Paid time off including paid volunteer time
  • Disability insurance
  • FSA and HSA options
  • Company paid Life and AD&D insurance
  • Maternity leave
  • Employee assistance program
  • Wellness program
  • Company paid uniforms
  • Company paid boot allowance
  • Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.
  • We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.
  • For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.

Qualifications

  • High School Diploma or GED
  • 2+ years of parts sales experience is highly preferable
  • Thorough knowledge of basic computer operations and inventory control systems
  • Demonstrated customer service and communication skills
  • Strong organization skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
  • Must be able to pass a pre-employment background check and drug screen.
  • Ability to lift or move up to 80 lbs. unassisted
  • 401(k) with company match
  • Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
  • Paid time off including paid volunteer time
  • Disability insurance
  • FSA and HSA options
  • Company paid Life and AD&D insurance
  • Maternity leave
  • Employee assistance program
  • Wellness program
  • Company paid uniforms
  • Company paid boot allowance

Responsibilities

  • Sell Parts: Assist customers over the counter or by phone in a lively, fast-paced setting.
  • Utilize Resources: Quickly and efficiently look up parts and technical information, check inventory, and locate stock within our TCI network.
  • Handle Transactions: Ensure all sales transactions are completed accurately and promptly, adhering to TCI policies, including verifying signatures, credit cards, and customer identity.
  • Coordinate Orders: Schedule orders for shipment, delivery, or customer pick-up, ensuring they are processed quickly.
  • Process Returns: Issue credits for returned parts, verifying purchase details with original invoices or reference numbers.
  • Customer Follow-Up: Regularly check in with customers on order status, provide estimates, and make routine sales calls to maintain strong customer relationships.
  • Accurate Data Entry: Enter part numbers accurately to determine costs on repair orders.
  • Join TCI and be a part of a dynamic team where your skills will shine and your career can grow!

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