Parts Counter Associate

Riverton Acura is looking for a Parts Counter Associate to join our fixed operations team. This role is all about people: greeting guests with a smile, helping them find exactly what they need, and making every interaction at the counter reflect the premium experience Acura owners expect. You'll also support our wholesale accounts, so a customer-first mindset that carries over to business partners is key. This is a great opportunity for someone who thrives in a fast-paced, team-oriented environment.

Greet and assist walk-in retail guests and internal technicians at the parts counter, providing friendly, knowledgeable, and efficient service

Look up parts by VIN and part number, and source parts through Acura/American Honda parts systems and outside vendors when needed

Bring that same customer-first approach to our wholesale accounts by processing orders, quoting pricing, and ensuring accurate, on-time fulfillment

Build and maintain strong relationships with retail and wholesale customers to earn repeat business

Pull, stage, and prepare orders for delivery or pickup

Maintain accurate inventory records, including receiving, stocking, and cycle counts

Collaborate closely with the service department, technicians, and fellow parts team members to keep operations running smoothly

Follow up on back orders, special orders, and returns

Excellent customer service skills: friendly, responsive, and detail-oriented

A strong, positive team player who communicates well and pitches in wherever needed

Open to candidates at any experience level; prior dealership parts counter or wholesale experience is a plus

Experience with Acura/Honda parts systems or Dealertrack is a plus

Comfortable using computer systems for parts lookup, ordering, and inventory

Ability to multitask in a fast-paced counter environment

Reliable, punctual, and able to work a full-time schedule including rotating Saturdays

Valid driver's license with a clean driving record

A career, not a job. We invest in our people with paid Acura factory training and real opportunities to grow, whether that's advancing within the parts department or moving into our technician apprentice program.

Treated like a person, not a number. We're a locally owned, family-oriented dealership. You'll know your managers, and they'll know you.