Parts Advisor
Role Overview
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Full Job Posting
Dealership:
L0595 Priority Nissan Chantilly
Priority Nissan Chantilly
Hiring: Parts Advisor
Pay: The Annual Estimated Earnings Range is $60,000 to $70,000.
Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.
What You'll Do
Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
Communicate effectively with customers and vendors via phone, in-person or email.
Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.
Maintain clean and professional appearance of counter, work area and stockroom.
Interact with Service Team to coordinate parts for vehicle repair and service.
Order parts from suppliers based on service department and customer requests.
Create accurate invoices in ADP.
Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.
Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records.
Specifies parts accurately.
Takes inventory, maintains records of goods received and keeps perpetual inventory controls.
Receive payment or obtain credit authorization
Process core returns, parts warranties and parts returns as necessary.
What You'll Bring
Mathematics – calculations of inventory, payments and invoices.
Knowledge of automotive parts
Acceptable driving record and a valid driver's license in your state of residence
Total Rewards
The Annual Estimated Earnings Range is $60,000 to $70,000.
This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Department Gross, Individual Gross Bonuses based on: Parts Gross Achievement, Manufacturer Approvability
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Qualifications
- Mathematics – calculations of inventory, payments and invoices.
- Knowledge of automotive parts
- Acceptable driving record and a valid driver's license in your state of residence
- Total Rewards
- The Annual Estimated Earnings Range is $60,000 to $70,000.
- This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Department Gross, Individual Gross Bonuses based on: Parts Gross Achievement, Manufacturer Approvability
- Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
- Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
Responsibilities
- Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
- Communicate effectively with customers and vendors via phone, in-person or email.
- Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.
- Maintain clean and professional appearance of counter, work area and stockroom.
- Interact with Service Team to coordinate parts for vehicle repair and service.
- Order parts from suppliers based on service department and customer requests.
- Create accurate invoices in ADP.
- Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.
- Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records.
- Specifies parts accurately.
- Takes inventory, maintains records of goods received and keeps perpetual inventory controls.
- Receive payment or obtain credit authorization
- Process core returns, parts warranties and parts returns as necessary.
About Lithia Motors
Leading automotive retailer and personal transportation solutions provider.
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