Parts Advisor
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Key skills for this role
About the Role
We are looking for a knowledgeable and customer-focused Automotive Spare Parts Advisor to join our team. The ideal candidate should have experience in automotive spare parts operations, excellent communication skills, and the ability to assist customers and workshop teams efficiently.
Key Skills for This Role
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Overview
*We are looking for a knowledgeable and customer-focused Automotive Spare Parts Advisor to join our team.
The ideal candidate should have experience in automotive spare parts operations, excellent communication skills, and the ability to assist customers and workshop teams efficiently.*
Requirements
- Minimum 3 years automotive spare parts experience
- Strong knowledge of European vehicle brands, including: BMW, Mercedes, Audi, Porsche, Volkswagen, Land Rover & Range Rover.
- Previous UAE automotive aftermarket experience preferred
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Excellent in using electronic parts catalog (E.P.C & W.P.C)
Main Responsibilities
- Handle customer inquiries professionally and efficiently
- Maintain and grow existing customer accounts
- Source automotive parts and products from suppliers
- Prepare quotations and process customer orders
- Coordinate and arrange deliveries to customers
- Follow up on outstanding payments and collections
- Bring new customers onboard and develop new business opportunities
- Assist in growing company sales turnover within the UAE market
- Prepare quotations, invoices, and parts estimates accurately
- Handle spare parts inquiries through phone, email, and walk-in customers
- Maintain proper inventory control and monitor stock availability
- Coordinate with suppliers for parts ordering and delivery follow-up
- Ensure timely availability of parts for workshop repair and maintenance jobs
- Recommend suitable parts and accessories based on vehicle requirements
- Ensure proper storage and organization of spare parts in the warehouse/store
Ideal Candidate
The ideal candidate should be passionate about the automotive industry, technically knowledgeable in spare parts identification, and driven to build long-term customer relationships while contributing to company growth.
Pay: AED4,000.00 - AED6,000.00 per month
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