Partner Success Manager

What you will do:

• Own the growth, health, and long-term strategy of a portfolio of high-value supply-side partnerships, with accountability for revenue growth, retention, and partner satisfaction
• Identify and execute expansion opportunities across new placements, lifecycle triggers, channels, audiences, products, and international markets
• Develop strategic account plans that connect each partner’s business priorities with clear revenue opportunities and measurable growth initiatives
• Proactively monitor partner performance and translate data into clear narratives, executive-level insights, and actionable recommendations that influence partner decisions
• Lead strategic partner conversations, including business reviews, growth-planning sessions, performance readouts, and executive stakeholder meetings
• Develop a deep understanding of each partner’s business model, customer journey, monetization goals, technical environment, and competitive landscape
• Stay informed about industry trends, competitor strategies, and market shifts to provide partners with valuable insights and recommendations
• Advocate for partner needs internally while balancing revenue impact, operational feasibility, technical requirements, and Nift’s broader business priorities
• Track revenue pacing, surface risks early, and establish clear owners and next steps to keep growth initiatives moving forward
• What you need:
• 5–7+ years of experience in strategic account management, partner success, or client success within commerce media, retail media, performance marketing, digital advertising, or a related industry
• Prior experience launching, managing, nurturing, and scaling relationships with high-value supply-side partnerships
• A proactive, sales-minded approach to partner success, with demonstrated success owning and growing complex enterprise partnerships with measurable revenue responsibility
• Strong commercial judgment and the ability to identify opportunities that create value for both the partner and the business
• Experience designing A/B tests and using results to guide creative, placement, audience, and product decisions
• Strong analytical skills, with the ability to interpret full-funnel performance data, diagnose underlying issues, and turn findings into persuasive recommendations
• Advanced spreadsheet and reporting proficiency (pivot tables, formulas, data extraction, and reporting)
• A high degree of ownership, urgency, attention to detail, and comfort operating in a fast-moving environment with evolving products and processes
• Excellent communication skills, attention to detail, and ability to build trust with cross-functional teams and manage stakeholder escalations effectively
• High bias to action, motivated with a strong work ethic, grit, integrity, and a can-do attitude
• A bachelor’s degree in business, marketing, or a related field is preferred
• What you get:
• Competitive compensation, comprehensive benefits (401K with matching, Medical/Dental/Vision), and we offer all full-time employees the potential to hold company equity
• Flexible remote work
• Unlimited Responsible PTO
• Great opportunity to join a growing, cash-flow-positive company while having a direct impact on Nift's revenue, growth, scale, and future success