Partner Solutions Architect
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Key skills for this role
About the Role
The role involves onboarding partners, supporting technical initiatives, and advocating for partner concerns while requiring strong technical skills and business acumen.
Key Skills for This Role
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Overview
We are Datadog's in-house product experts.
The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.
The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment.
The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation).
They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success.
The PSA is a trusted technical advisor for our Partner channel.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You ll Do
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
- Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
- Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
- Advocate on behalf of Partners technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
- Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
- Collaborate with Datadog s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.
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