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greenhouse

Partner Solution Engineer

AppsFlyer
Bengaluru, IND
Full-time
Entry · 2+ years experience
Onsite
Discovered 3 weeks ago
ZendeskLookerJira

Full Job Posting

What you'll do

Provide technical consultation and support during integration implementation, integration update, troubleshooting and resolving any related issues

Solve complex technical issues through strong collaboration with R&D, Product and Analysts

Work closely with AppsFlyer business and delivery teams to coordinate, prioritize and monitor integration activities

Help new partners learn AppsFlyer’s product suite and discover the full potential of their integration

Take ownership on specific technical domains and processes to enrich the entire Partner Solutions team’s overall scope of expertise.

Provide continuous feedback through internal feedback loops to guide product direction and roadmap

Actively leverages AI-related tools to improve daily work efficiency. Proactively identifies areas in day-to-day operations that can be automated and contributes to driving AI automation initiatives toward implementation.

What you have

2+ years experience as a Technical Engineer/Customer Support Engineer/Integration Engineer in a mobile/SaaS/adtech company

Strong written and verbal communication skills in English

Superior analytical and problem solving skills

Ability to understand business cases and requirements to build out technical solutions

Ability to lead tech discussions and understanding business needs

Experience with SQL and Client Server architecture

Self-motivated learner with endless curiosity

Passion for providing best-in-class service

Preferred Requirements

  • Experience working with the AppsFlyer platform
  • Knowledge of enterprise marketing cloud and technology partners
  • Experience with Zendesk, Looker, Jira
  • Being introduced by an AppsFlyer team member is a plus!
  • Experience in implementing AI automation projects
  • As a global company operating in 19 countries across 25 offices, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
  • “As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO

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