Partner Operations Manager
Key Skills for This Role
Full Job Posting
Nice to have:
- Payments/banking experience
- Comprehensive understanding of Correspondent banking product and solutions
- Have experience working directly with Tier 1 or Tier 2 banks or large fintechs in an enterprise environment.
- Are familiar with regulatory frameworks (e.g., AML, KYC, PSD2) affecting cross-border payments and banking operations.
- Have led technical onboarding or implementation projects for complex payment systems.
- Interested? Find out more:
- 👋 Wise Platform: who we are, what we do
- 👀 How we work: a practical guide
- ⚙️ The Wise Tech Stack, 2022 Edition
- For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
- We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
- If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
- Keep up to date with life at Wise by following us on LinkedIn and Instagram.
- Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
- Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
- As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
- More about our mission and what we offer.
Qualifications
- At least 2+ years in operations and experience working with enterprise clients or large companies.
- Experience driving projects to improve operational success metrics and SLAs and achieve tangible measurable results for clients.
- Strong problem-solving capabilities, you can identify the root cause of issues identified and can work with cross-functional teams to resolve them so the issues do not occur again.
- Data-driven decision-maker with the ability to collect, analyse, and interpret large datasets to prioritise operational improvements and measure success.
- Strong stakeholder management skills with the experience influencing C-level executives and working cross-functionally with internal teams (e.g., Product, Compliance, and Engineering) to deliver outcomes.
- Technical fluency – you understand APIs, webhooks, and system integrations. While you won’t be coding , you’ll work closely with engineers and be comfortable discussing technical solutions with partners.
- Exceptional communication skills – you can explain complex technical and operational concepts clearly to both technical and non-technical audiences.
- Autonomous and adaptable – you’re comfortable working independently in a fast-paced, evolving environment while managing multiple priorities effectively.
- You must have examples of how you have unblocked solutions with product and engineering teams by articulating data, examples how you have overcome pushback
- Payments/banking experience
- Comprehensive understanding of Correspondent banking product and solutions
- Have experience working directly with Tier 1 or Tier 2 banks or large fintechs in an enterprise environment.
- Are familiar with regulatory frameworks (e.g., AML, KYC, PSD2) affecting cross-border payments and banking operations.
- Have led technical onboarding or implementation projects for complex payment systems.
About Wise
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