Partner in the Community Senior Coordinator

We are seeking an experienced Partner in the Community (PITC) Senior Coordinator to support the Service Area Manager in delivering high-quality, best-practice services across the program.

In this role, you will provide program support, technical advice and guidance to Local Area Coordinators, helping to ensure consistent service delivery, strong participant outcomes and achievement of key program KPIs.

You will also play an important role in implementing NDIA quality requirements and continuous improvement initiatives at a local level, working collaboratively across the program to strengthen processes, promote best practice and support high-quality outcomes for NDIS participants.

Strong assessment, planning and case management skills, with a person-led approach to supporting people with disability, children and families.

Experience working with people with disability and a strong understanding of the NDIS, Local Area Coordination principles and participant-centred practice.

Demonstrated ability to review documentation, assess record-keeping and monitor compliance with quality and practice requirements.

Strong computer skills, including Microsoft Office, Outlook, OneNote and client record management systems.

Knowledge of the Disability, Child, Youth and Family Services sector, including relevant legislation, Child Protection and legislative reforms.

The ability to provide constructive feedback, identify competency and skill gaps, and support colleagues through individualised learning and development.

Excellent communication and teamwork skills, with the ability to share information, collaborate with colleagues and work respectfully with people from diverse backgrounds.

Resilience and confidence working in complex environments and managing challenging situations or conversations.

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.