Part Time Usher (Crowd Control)

About the Department

The Anaheim Convention Center (ACC) , owned and operated by the City of Anaheim , reigns as the largest exhibit facility on the West Coast, hosting major well-attended events such as the Winter NAMM Show, Disney's D23 Expo, VidCon, and more.

Originally opened in 1967, the ACC now spans 53 acres with 1.8 million square feet of function space and numerous dynamic features.

Our seventh expansion, completed in Fall 2017, added 200,000 square feet of flexible meeting space for our guests.

We are seeking dynamic, customer-service-oriented individuals to join our team as Part Time Ushers (Crowd Control).

Under moderate supervision, Part Time Ushers greet guests, maintain order in assigned areas, and direct guests to designated areas.

This is an event-related, part-time, year-round position averaging approximately 20 hours per week.

A minimum number of hours is not guaranteed .

Candidates must be available to work an average of 20 hours per week, including early mornings, evenings, weekends, and holidays as assigned.

Please review the full posting, including environmental and working conditions, in the Supplemental Information section below.

Online Application Deadline : Sunday, September 13, 2026, at 11:59 PM, OR once 100 applications have been received, whichever occurs first .

The following functions are typical for this classification.

Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

To view the complete job description, please click below: Part Time Usher Maintain order in assigned areas.

Greet and welcome guests in a friendly and courteous manner.

Direct guests to parking spaces.

Assist the public in locating seats or the event location.

Answer questions regarding parking procedures and event information.

Report unauthorized vehicles entering restricted areas.

Perform related duties and responsibilities as required.

• Maintain order in assigned areas.
• Greet and welcome guests in a friendly and courteous manner.
• Direct guests to parking spaces.
• Assist the public in locating seats or the event location.
• Answer questions regarding parking procedures and event information.
• Report unauthorized vehicles entering restricted areas.
• Perform related duties and responsibilities as required.

Ability to : Communicate orally and deal effectively and diplomatically with the public, supervisors, and fellow employees.

Climb up and down stairs, walk, and stand for extended periods of time.

Maintain availability to permit scheduling during weekdays, weekends, early mornings, and holidays as assigned.

Work in inclement weather.

Maintain order in assigned areas.

Assist the public in locating seats.

Knowledge of principles and processes of providing customer service.

• Communicate orally and deal effectively and diplomatically with the public, supervisors, and fellow employees.
• Climb up and down stairs, walk, and stand for extended periods of time.
• Maintain availability to permit scheduling during weekdays, weekends, early mornings, and holidays as assigned.
• Work in inclement weather.
• Maintain order in assigned areas.
• Assist the public in locating seats.
• Knowledge of principles and processes of providing customer service.

Note : These are event-related positions.

While the hours of work are irregular and no minimum number of hours is guaranteed, employees are expected to be available for an average of twenty hours per week.

Availability to permit scheduling during weekdays, early mornings, evenings, weekends, and holidays as assigned may be required.

Environmental/Working Conditions Physical Conditions : Due to the nature of work assignments, incumbents must be able to work outside in inclement weather and stand and walk for extended periods of time.

Supervision Received and Exercised : Works under the moderate supervision of the Usher Captain. *** IMPORTANT APPLICATION INFORMATION AND INSTRUCTION *** Applications will be accepted until Sunday , September 13, 2026, at 11:59 PM, OR once 100 applications have been received, whichever occurs first .

Applicants are encouraged to apply early.

Applications will not be accepted after this deadline.

This recruitment may close at any time without notice.

The selection process will consist of an in-person oral interview.

Candidates must be specific and complete in describing their qualifications for this position.

Failure to state all pertinent information may lead to elimination from consideration at any point in the process .

Stating "See Resume" is not an acceptable substitute for a completed application.

The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening).

The City of Anaheim utilizes E-Verify, and new employees must provide documentation to establish both identity and work authorization.

Additionally, a Social Security Card is required for payroll processing; employment cannot proceed without it .

Communication regarding your application and/or status will be sent to the email address listed on your application.

Please check your email regularly throughout the recruitment process, as you will not receive communication by any other method.

Equal Opportunity Employer

The City of Anaheim offers a range of benefit programs to eligible part-time employees and their eligible dependents.

Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits summary, visit : https://www.anaheim.net/DocumentCenter/View/36803/Benefits-Summary-Part-Time For additional information about the City's benefits, visit www.myanaheimbenefits.com then click on Part-Time Employees.

RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits.

Retirement formula is based on appointment date and membership status with CalPERS.

Part-time eligible employees become members of CalPERS as either Classic or New members.

Part-time employees not eligible for CalPERS are required to participate in the City’s part-time 457 plan, as a replacement plan for Social Security.

To view the current limits and additional CalPERS information, visit: https://www.anaheim.net/DocumentCenter/View/37234/PT-CalPERS-Rates

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