Part-Time Testing Center Specialist (Pottstown)

About the Department

Position Duties

• Support students and faculty with their testing needs. Make appointments for testing, administer and proctor tests and facilitate the return of tests to faculty ensuring strict confidentiality. Complete and maintain proctor trainings and certifications. Process transcripts for placement and testing exemptions Assist with Library circulation desk and Tutorial Services front-line services as needed. Performs related duties as assigned.
• Support students and faculty with their testing needs. Make appointments for testing, administer and proctor tests and facilitate the return of tests to faculty ensuring strict confidentiality.
• Complete and maintain proctor trainings and certifications.
• Process transcripts for placement and testing exemptions
• Assist with Library circulation desk and Tutorial Services front-line services as needed.
• Performs related duties as assigned.

Minimum Qualifications

• Education/Training/Work Experience: •High School diploma or GED required with 2 years work related experience required OR •Associate’s degree may be preferred •Proficiency in computer skills •Excellent communication, both written and oral •Excellent customer service skills Specialized Knowledge & Skills: •Knowledge of appointment scheduling software and data processing •Customer service experience Additional Information Required: •Ability to multitask •Attention to detail •Ability to maintain confidentiality •Ability to prioritize workload •Ability to use some discretion and judgment •Ability to work within a team-oriented setting

Other Qualifications

• Montgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, pregnancy, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran’s status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes. Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.D., TNG, LLC, at [email protected]. All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at [email protected] or 215-619-7383.

Benefits

• This position is not eligible for benefits.

Supplemental Questions