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Part-Time Retail Supervisor

Lakeshore Learning Materials, LLC
Indianapolis, USA
Part-time
Entry · 1+ years experience
Onsite
Discovered 1 months ago
POS

Full Job Posting

Providing great customer service isn’t just a goal—it’s the essence of who we are.

Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Lakeshore Learning Store managers have a knack for leading by example. In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.

Building Talent

Support the recruitment and development of the sales team

Support the training and development of new sales associates

Provide ongoing coaching and feedback to team members

Assist in driving workplace engagement and motivation within the store

Building Service Standards

Surpass expectations regarding customer service and empowers team to adhere to customer service protocols

Seek and communicate customer feedback regarding school and home use of products

Build a unique and lasting relationship with customers

Train staff on new products and promotions

Monitor and maintain company expectations around store presentation standards, retail policies and procedures, store cleanliness and safety standards

Building Revenue and Operational Excellence

Assist in inventory management and stock control

Help with cash handling and reconciliation processes

Operate as keyholder with responsibility to support opening/closing of store and cash registers

Assist in employee scheduling and payroll approvals to support optimal staffing

Support sales initiatives, promotional activities, and the retail store’s outreach programs to raise awareness and foster relationships that support Lakeshore’s goals

Essential Skills and Attributes

  • Passion for providing excellent customer service
  • Positive and proactive approach to management and working as a team
  • Excellent communication and training skills
  • Exceptional time management and organizational skills
  • Ability to demonstrate company standards and reinforce them with the entire team
  • Strong desire to recognize and reward achievements—big and small
  • Capacity to give regular and clear feedback to team
  • Ability to provide and receive constructive criticism
  • Capacity to multitask to meet simultaneous demand

Requirements

  • 1-year related retail management experience
  • Ability to work a flexible schedule, including nights and weekends
  • Knowledge of retail POS systems
  • Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives

And here’s our end of the bargain!

Competitive compensation based on skills and experience

Quarterly bonus program

401(k) retirement plan

Generous employee discount

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. To learn more about Lakeshore, visit www.lakeshorelearning.com/careers Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRL2

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