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Part Time Leasing Agent

MDI Management
Salem, USA
Part-time
Entry · 1+ years experience
Onsite
Discovered 3 days ago
Communication

Full Job Posting

Key Responsibilities

  • Leasing & Customer Service
  • Professionally greet and qualify prospects using effective sales techniques
  • Conduct property and model tours, highlighting features and benefits
  • Complete guest cards and accurately track all leads
  • Follow up consistently with prospects and confidently close leases
  • Refer prospects to sister communities when appropriate
  • Assist applicants with completing applications, securing deposits, and coordinating move-ins
  • Secure signatures on lease documents and all move-in paperwork
  • Process applications including rental history verification, employment verification, and background checks
  • Administrative Duties
  • Document all prospect traffic (phone and walk-ins) daily
  • Maintain organized guest card filing per company procedures
  • Update vacancy reports daily by 10:00 a.m.
  • Prepare leases and renewals; accurately enter data into AppFolio
  • Post and update Craigslist ads multiple times daily
  • Refresh and maintain AppFolio marketing listings daily
  • Respond promptly to voicemails and emails each morning
  • Return missed calls and schedule appointments daily
  • Post community notices under supervision
  • Marketing & Community Outreach
  • Monitor advertising performance (Craigslist, Facebook, AppFolio, etc.)
  • Generate new leads through proactive outreach
  • Assist with distributing flyers, newsletters, and promotional materials
  • Conduct competitive market shops twice monthly and report findings
  • Property Presentation & Maintenance Support
  • Conduct weekly vacant unit and patio walks; report maintenance needs
  • Ensure show units are clean, staged, and tour-ready
  • Perform daily and weekly clubhouse upkeep
  • Monitor exterior signage and property curb appeal daily
  • Resident Retention Support
  • Assist with renewal offers and follow-up communication
  • Submit maintenance service requests in AppFolio and follow up as needed
  • Answer resident questions regarding rent, lease terms, amenities, and policies
  • Support resident events by distributing invitations and assisting with hosting

Qualifications

  • Minimum 1 year of strong customer service experience required
  • Previous apartment leasing experience preferred
  • Experience with AppFolio or similar property management software preferred
  • Strong organizational and time-management skills
  • Excellent written and verbal communication skills
  • Professional presentation and positive attitude
  • Ability to work independently during scheduled hours

Preferred Qualifications

  • Previous apartment leasing experience preferred
  • Experience with AppFolio or similar property management software preferred

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