Part-Time Client Service Representative (CSR)

Chisholm Trail Veterinary Clinic | Lockhart, TX

Are you passionate about people, pets, and providing an exceptional client experience? Chisholm Trail Veterinary Clinic in Lockhart, Texas is looking for a friendly, dependable, and compassionate Part-Time Client Service Representative (CSR) to join our veterinary team!

This is a great opportunity for someone who enjoys working in a fast-paced veterinary environment, connecting with pet owners, and helping create a positive experience for every client and patient who walks through our doors.

We are looking for someone who can help throughout the week and work two Saturdays per month . If you are dependable, organized, customer-service oriented, and love animals, we would love to meet you!

As a Client Service Representative , you will be an important part of our veterinary hospital team and often the first and last person our clients interact with.

Your responsibilities will include:

Welcoming clients and their pets with a warm, friendly, and professional approach

Providing outstanding customer service throughout each client's visit

Answering phones, responding to client questions, and directing calls appropriately

Scheduling appointments and managing the flow of client visits

Checking clients and patients in and out of the hospital

Maintaining accurate client and patient information

Processing payments and assisting with financial transactions

Communicating appointment information, treatment recommendations, and follow-up instructions

Assisting veterinary team members with client communication and coordination of patient care

Helping maintain a clean, organized, and welcoming reception area

Providing compassionate support to clients during routine visits as well as more emotional or stressful situations

Working collaboratively with veterinarians, veterinary technicians, assistants, and other hospital team members

The ideal Veterinary Client Service Representative is someone who is friendly, reliable, organized, and comfortable working with both people and pets.

We are looking for someone who:

Has previous customer service, receptionist, veterinary, medical, or animal care experience preferred

Is comfortable working in a busy veterinary hospital environment

Has excellent verbal and written communication skills

Provides exceptional customer service and treats every client with compassion and respect

Is dependable and able to work a flexible part-time schedule

Is comfortable working two Saturdays per month

Can multitask while maintaining attention to detail

Works well as part of a collaborative team

Is comfortable learning veterinary terminology and hospital processes

Has basic computer skills and the ability to learn veterinary practice management software

Has a genuine love for animals and a desire to help pets and their families

At Chisholm Trail Veterinary Clinic, our team understands that exceptional veterinary care is about more than treating patients—it is also about supporting the people who love them.

As a Part-Time Client Service Representative in Lockhart, TX , you'll have the opportunity to make a meaningful impact every day by helping clients feel welcomed, informed, and cared for.

This role is ideal for someone looking for a part-time veterinary receptionist or veterinary customer service position with a supportive team and a schedule that includes weekday hours plus two Saturdays each month.